Information Technology as an Enabler of Supply Chain Collaboration: A Dynamic-Capabilities Perspective

Fawcett, Stanley E.; Wallin, Cynthia; Allred, Chad R.; Fawcett, Amydee M.; Magnan, Gregory M.

doi:10.1111/j.1745-493x.2010.03213.x

Cited by 406 publications

(370 citation statements)

References 95 publications

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“…Through managerial IT use, members of the organization can connect internally and the organization can connect to its environment (Huber, 1982), thereby enabling internal and external learning (Kessler et al, 2000) through connectivity-enhancing routines (Levitt and March, 1988;Fawcett et al, 2011).…”

Section: Extent Of Managerial It Use and Learning Routinesmentioning

confidence: 99%

“…Both quality and cost improvements require a solid understanding of underlying processes and products. The existence of internal learning routines makes such understanding possible and gets employees involved in internal problem solving so that they can use their insights to identify problem areas and develop effective solutions (Mohrman and Mohrman, 1993;Fawcett et al, 2011). Several studies demonstrate that internal learning routines have positive performance effects (e.g., Bunderson and Sutcliffe, 2003;Gibson and Vermeulen, 2003;Wong, 2004) and point to a number of mechanisms by which performance may be enhanced.…”

Section: Learning Routines and Competitive Advantagementioning

confidence: 99%

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Extent of managerial IT use, learning routines, and firm performance: A structural equation modeling of their relationship

Maiga

Nilsson

Jacobs

2013

International Journal of Accounting Information Systems

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Organizations increasingly rely on information technology (IT) to improve performance. Yet, there is debate about the pay-off of the IT revolution, and empirical evidence suggests that investments in IT do not guarantee enhanced performance. Drawing from accounting, marketing, management and information technology literature, this study uses structural equation modeling to assess the extent to which managerial use of IT is intertwined with control issues including learning routines (internal and external), product quality, cost improvement, customer satisfaction and firm profitability. The conceptual framework builds on knowledge-and resource-based views and return on quality perspectives. The results indicate support for the theoretical framework. Extent of managerial IT use influences internal and external learning routines that influence quality and cost improvement. Quality improvement significantly impacts customer satisfaction and cost improvement that significantly impact firm profitability. The non-hypothesized paths are not significant, indicating that learning routines, quality improvement, cost improvement and customer satisfaction are intervening variables between extent of managerial IT use and firm profitability. Further, the sample is split into two industry subgroups, durable and nondurable goods subgroups, and the two-group analysis reveals that industry moderates the relationship among the variables under study. The effects are in general more pronounced for durable goods firms.

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Section: Extent Of Managerial It Use and Learning Routinesmentioning

confidence: 99%

Section: Learning Routines and Competitive Advantagementioning

confidence: 99%

Extent of managerial IT use, learning routines, and firm performance: A structural equation modeling of their relationship

Maiga

Nilsson

Jacobs

2013

International Journal of Accounting Information Systems

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“…The adoption of IT platforms and the willingness to share commercially sensitive and strategic information provide structural mechanisms for innovative supply chain relationships (Fawcett et al, 2011). The sharing of information about demand between business units or functions (Chandra & Kumar, 2000) ensures supply chain efficiency within a firm .…”

Section: Information Sharing and Bullwhip Effectmentioning

confidence: 99%

Understanding Intra-organisational Information Dependency: An Empirical Network Analysis of Vietnamese Freight Forwarding Industry

Teo

Dang-Pham

Nkhoma

et al. 2018

OSCM: An Int. Journal

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The use of timely, accurate, and relevant information is crucial for supply chain performance. Within business firms, executives and managers depend on demand and inventory data to make decisions for business operations. In this technological era, many firms are reliant on technological platforms to share mission critical information between their business units to prevent bullwhip effect due to information lag, and to improve coordination and collaboration among the units. Extant literature reveals that there is a strong research emphasis on information sharing practices between firms, and little on the information sharing practices within the firms for supply chain efficiencies. There is also limited research done to understand the impacts of information quality e.g. sharing mechanism, accuracy, timeliness and relevance have on the management of supply chains. Research often tend to focus on information sharing practices in modern businesses that utilises sophisticated IT systems for supply chain management, and neglects the business firms that operating in less developed environments. To investigate implications of information quality on supply chain efficiencies, this paper utilises social network analysis (SNA) to study information flows in the firms that operate in the Vietnamese freight forwarding industry.

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“…Essentially, supply chain collaboration plays a crucial role in improving overall performance that benefits all partners (Derrouiche et al 2008). However, developing an information-sharing culture as an organising context is not easy (Fawcett 2011) and implementing a collaboration practices requires large investments of money, time and expertise (Davenport 1998;Cannella and Ciancimino 2010). Information technology is certainly an enabler for supply chain members to share information quickly, accurately and inexpensively (but not at zero) .…”

Section: Backgroundsmentioning

confidence: 99%

Current economic downturn and supply chain: the significance of demand and inventory smoothing

Cannella

Ashayeri

Miranda

et al. 2013

International Journal of Computer Integrated Manufacturing

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The aim of this article is to analyse and quantify the effects of demand and inventory smoothing into supply-chain performance, facing the extreme volatility and impetuous alteration of the market produced by the current economic recession. To do so, we model a traditional serial three-stage supply chain and we test five settings of order smoothing under two shocks in the market demand, and we measure effects in terms of internal process benefits and customer service level of all supply chain partners. Results show that the implementation of this inventory strategy should be based on reward schemes; in fact a higher level of smoothing can generally improve the performance of the upstream stages. On the contrary, this approach cannot be always beneficial for the retailer as the decrease in service level can outweigh the decrease in bullwhip.

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Information Technology as an Enabler of Supply Chain Collaboration: A Dynamic-Capabilities Perspective

Cited by 406 publications

References 95 publications

Extent of managerial IT use, learning routines, and firm performance: A structural equation modeling of their relationship

Extent of managerial IT use, learning routines, and firm performance: A structural equation modeling of their relationship

Understanding Intra-organisational Information Dependency: An Empirical Network Analysis of Vietnamese Freight Forwarding Industry

Current economic downturn and supply chain: the significance of demand and inventory smoothing

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