Information technology: opportunities for maintenance management

Pintelon, Liliane; Preez, N.D. du; Puyvelde, Frank Van

doi:10.1108/13552519910257032

Cited by 38 publications

(30 citation statements)

References 4 publications

(2 reference statements)

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“…On tactical maintenance management level, the main goal is effective utilisation of available resources by optimisation of schedules and inventories and the prioritising of activities that should be carried out [9]. Resource effectiveness could be reached by having the right knowledge, training and organisation, depending on the strategy and policies used.…”

Section: Maintenance Management On Different Levels Of Controlmentioning

confidence: 99%

“…the review presented in [4], but papers are mainly discussing the use of ITwithin maintenance, see for instance [5,6] or suggests new IT support were there is currently a lack of such tools such as in [7,8]. The benefits of using MMIT has also been expressed in a lot of publications, see for example [9][10][11]. The process of procuring IT could be divided into several phases, e.g.…”

Section: Introductionmentioning

confidence: 99%

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An approach for determining the requirements of computerised maintenance management systems

Kans

2008

Computers in Industry

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Section: Maintenance Management On Different Levels Of Controlmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

An approach for determining the requirements of computerised maintenance management systems

Kans

2008

Computers in Industry

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“…The author also shows that the development of maintenance management IT in general has followed the development of industrial IT. The demands on MMIT has shifted over the years from being a tool to automate preventive maintenance management, such as task scheduling, plant inventory and stock control or cost and budgeting, to support predictive and proactive maintenance by providing real time data processing, effective communication channels and business function integration [9], [10]. The three phases of IT maturity are described briefly as:…”

Section: The Maintenance It Maturity Modelmentioning

confidence: 99%

Assessing maintenance management IT on the basis of IT maturity

Kans

2010

Engineering Asset Lifecycle Management

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Research shows that investments in IT have a positive correlation to company profitability and competitiveness. This is the case also for maintenance management IT (MMIT), i.e. applications used for maintenance management purposes such as computerised maintenance management systems (CMMS) and maintenance management or asset management modules in enterprise resource planning (ERP) systems. Although, models and methods for evaluating maintenance IT needs and IT systems are not well developed. This paper shows how the IT maturity of the maintenance organisation could be considered in the IT procurement process. If we are able to define functionality for different levels of IT maturity, the assessment and selection of the relatively best IT application for the maintenance organisation would be supported. A model describing three phases of IT maturity within maintenance (IT beginners, medium IT users and IT mature organisations) forms the theoretical basis. The applicability of the approach is tested by evaluating 24 CMMS and enterprise resource planning (ERP) systems.Key Words: Computerised maintenance management, maintenance IT functionality, IT maturity INTRODUCTIONTo reach success in the utilisation of information technology (IT) for maintenance management, we must be able to choose the relatively best alternative from a set of possible IT solutions. This requires an ability to understand the maintenance IT needs, as well as ways to assess different alternative IT solutions. Although Computerised Maintenance Management Systems (CMMS) have been in use for several decades, models and methods for evaluating maintenance IT needs are not well developed. This paper will address how the maintenance management information technology (MMIT) procurement process could be supported by taking into account the IT maturity of the maintenance organisation. IT maturity denotes the extent to which an organisation or a human can benefit from the technology [1]. If we are able to define functionality for different levels of IT maturity, the assessment and selection of the relatively best IT application for the maintenance organisation would be supported. A model for determining the IT maturity of maintenance was developed in [2] and validated in [3]. In this paper, this model will be used as a basis for defining IT functionality requirements for the evaluation of different MMIT systems alternatives. METHODS SUPPORTING THE PROCUREMENT OF MMITFor covering the past research within the assessment of MMIT, a literature survey was conducted in the full text database ELIN (Electronic Library Information Navigator), which integrates vast amount of databases and providers, such as Blackwell, Cambridge journals, Emerald, IEEE, Science Direct and Wiley. Key words were chosen to cover the area of computerised maintenance management combined with the terms benefits, needs, requirements, purchasing, procurement, selection and evaluation. 40 hits in all were addressing MMIT, representing 22 unique papers published between 1987 and 2008.Three paper...

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“…The benefits of using MMIT have been expressed in a lot of publications, see for example Pintelon, Preez and Van Puyvelde (1999), Rao, Zubair and Rao (2002) and Mjema and Mweta (2003). According to Jonsson (2000) IT investments in the maintenance area are of strategic importance.…”

Section: It Impact In Maintenancementioning

confidence: 99%

IT practices within maintenance from a systems perspective

Kans

2013

Journal of Manufacturing Technology Management

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PurposeThe aim with this paper is to describe current IT practices within maintenance in Swedish industry, and to outline the future possible developments.Design/methodology/approachThe study is performed as a web‐based questionnaire survey consisting of 71 participants. A systems perspective is applied for capturing the most relevant aspects of IT utilisation.FindingsThe IT practices are characterised by high use of business‐specific IT solutions, low use of company‐wide IT solutions, low IT intensity and the client‐server architecture is dominating. The purchase decision and ownership of IT is to high extent tied to the maintenance function. Moreover, IT systems are apprehended as beneficial and connected to real needs. The findings imply a decentralised IT governance form and a mainly vertical (functional) IT support.Research limitations/implicationsThe socio‐technical approach suggested in this paper helps us to identify which areas to study, and also shows the tight interrelationship between different factors, layers and systems.Practical implicationsThe study results could be used for benchmarking purposes or to highlight state‐of‐the‐art of IT utilisation in maintenance, and thereby set the topic on the corporate agenda.Originality/valueStudies describing IT utilisation within maintenance in the form of case studies and surveys exist, but they mainly focus on one aspect. This study approached the problem from a socio‐technical perspective, covering several aspects connected to IT utilisation.

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Information technology: opportunities for maintenance management

Cited by 38 publications

References 4 publications

An approach for determining the requirements of computerised maintenance management systems

An approach for determining the requirements of computerised maintenance management systems

Assessing maintenance management IT on the basis of IT maturity

IT practices within maintenance from a systems perspective

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