“…With the exception of several studies in our literature analysis (Allen & Boynton, 1991;Bhatt, 2000;Ciborra & Hanseth, 1998;Duncan, 1995;Egyedi, 2001;Egyedi & Verwater-Lukszo, 2005;Hanseth, Monteiro, & Hatling, 1996), the role of standards in flexibility is almost completely ignored. The studies that deal with the topic of standards can be largely summarized by the following flexibility characteristics of standards (adapted from Egyedi & Verwater-Lukszo, 2005): degree of specificity, degree of functional inclusiveness, and system level addressed by standards 6 .…”