Infrastructures in healthcare: The interplay between generativity and standardization

Grisot, Miria; Vassilakopoulou, Polyxeni

doi:10.1016/j.ijmedinf.2012.08.010

Cited by 20 publications

(9 citation statements)

References 28 publications

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“…Drawing on Pickering's mangle of practice, our analysis demonstrates how grid infrastructure emerges through the tensions and interplay between human and material agencies shaping ICT development and grid coordination (Edwards 1998;Edwards et al 2007;Grisot and Vassilakopoulou 2013;Tilson et al 2010). Our work complements recent developments in coordination theory (Bardram 2000;Chua and Yeow 2010;Crowston 1997) by showing the trichordal temporal dynamics inherent in coordination processes.…”

Section: Implications For a Sociomaterials Perspective On Digital Coormentioning

confidence: 62%

A Trichordal Temporal Approach to Digital Coordination: The Sociomaterial Mangling of the CERN Grid

Venters

Oborn

Barrett

2014

MISQ

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Section: Implications For a Sociomaterials Perspective On Digital Coormentioning

confidence: 62%

A Trichordal Temporal Approach to Digital Coordination: The Sociomaterial Mangling of the CERN Grid

Venters

Oborn

Barrett

2014

MISQ

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“…The design and development for the e-health initiative examined as a second case (MyRec) started within the IT department of a major Norwegian hospital. 18 As the initiative started from within the hospital, the MyRec team members had good access to clinicians and patient representatives and started working closely with them both to elicit requirements and to stimulate their interest. Starting from general ideas, the design team sketched out and experimented with multiple possibilities.…”

Section: Resultsmentioning

confidence: 99%

Friction forces and patient-centredness: Understanding how established logics endure during infrastructure transformation

Vassilakopoulou

Grisot²,

Aanestad

2017

Health Informatics J

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In this article, we examine three cases of e-health solutions for patients in Norway. For the analysis of the three cases, we focused on friction forces that come into play when different established arrangements need to change to accommodate novelty. We argue that the design of new technologies was shaped by friction related to institutionalised practices, regulatory regimes and entrenched patient roles. These friction forces connect the past with the present, come into action when aiming for novelty and result to the perpetuation of constituents of the past during change processes. Specifically, the e-health solutions under study were strongly influenced by established healthcare provision logics. All three initiatives expanded the healthcare information infrastructure towards the patients with as little disruption to established arrangements as possible.

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“…Finally, an engaged approach to domain engineering may also serve as a means through which it is possible to deliberate about intentional and emergent or unexpected designs. Many studies have shown that, especially in health care, there is the phenomenon of unintended or unplanned “solution engineering” by health workers (Aanestad & Jensen, ; Grisot & Vassilakopoulou, ). We share this perception, as we were often confronted with situations in which potential end users adopted unintentional usage patterns or expressed ideas outside our initial project scope.…”

Section: Discussionmentioning

confidence: 99%

Contextualizing a professional social network for health care: Experiences from an action design research study

Mettler

2017

Information Systems Journal

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Professional social networks (PSN) are online environments where practitioners can present themselves, get in contact and socialize with coworkers, share and discuss ideas, or exchange business‐related knowledge. Despite the fact that collaboration and information sharing are becoming more relevant for delivering high‐quality services, PSN are not yet widely adopted in complex domains such as health care. While most of the literature is still focusing on the exposition of the unbound potential of PSN, this paper seeks to clarify the question of how to capture and manage the professional identity of an industry such that PSN can be purposefully anchored in the working context. Following an Action Design Research approach, we describe practical design propositions and possible tensions along the contextualization of a PSN, which was specifically catered for improving interprofessional and interorganizational collaboration in and between hospitals. We identify several implications for future research. In particular, we explain intended and unintended uses of PSN in hospitals and provide metaphors for explaining possible alternative understandings of domain engineering.

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Infrastructures in healthcare: The interplay between generativity and standardization

Cited by 20 publications

References 28 publications

A Trichordal Temporal Approach to Digital Coordination: The Sociomaterial Mangling of the CERN Grid

A Trichordal Temporal Approach to Digital Coordination: The Sociomaterial Mangling of the CERN Grid

Friction forces and patient-centredness: Understanding how established logics endure during infrastructure transformation

Contextualizing a professional social network for health care: Experiences from an action design research study

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