Forum Dienstleistungsmanagement
 2023
DOI: 10.1007/978-3-658-41815-1_11
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Inklusion und Exklusion bestimmter Zielgruppen durch Digitalisierung und Automatisierung – Chancen und Gefahren durch neue Technologien im Verkehrswesen für ältere Menschen, Menschen mit Behinderungen und andere gesellschaftliche Gruppen

Elmar Fürst,
Daniele Marano,
Gerald Lamprecht
et al.
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