Innovating for ‘active ageing’ in a public–private innovation partnership: Creating doable problems and alignment

Lassen, Aske Juul; Bønnelycke, Julie; Otto, Lene

doi:10.1016/j.techfore.2014.01.006

Cited by 37 publications

(33 citation statements)

References 8 publications

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“…By contrast, professional users might be driven by the desire to overcome professional challenges through the development of adequate technologies (Lettl et al, ; Füller et al, ; Money et al, ; Kesselheim et al, ). Similarly, decision‐makers in customer organizations can aspire to improve the quality of the services they deliver through their contribution to developing better products (Flewwelling et al, ; Lassen et al, ).…”

Section: Resultsmentioning

confidence: 99%

“…A possible explanation for this lack of research focus is that end consumers are thought to have a higher level of intrinsic motivation because their engagement in NPD is not related to their job. With regard to decision‐makers in customer organizations, products that are better aligned to their needs can reduce the cost of service delivery (Lassen et al, ). Table offers an overview of the drivers for end consumers, professional users and decision‐makers.…”

Section: Resultsmentioning

confidence: 99%

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Stakeholder integration in new product development: a systematic analysis of drivers and firm capabilities

2016

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In this article, we develop a conceptual model of stakeholder integration in new product development (NPD) that (i) explains the drivers of the process and (ii) proposes a framework of capabilities that firms need for successful stakeholder integration. The focus lies on external stakeholders that directly influence the adoption of new products. We conduct a systematic literature review and content analyze a sample of 96 peer-reviewed journal articles. The study is restricted to the medical device industry to enable the use of specific search terms and the consistent categorization of information. We dedicate a section to showing how the framework applies to other settings. The drivers of stakeholder integration are classified into push factors (i.e., expected benefits for the focal firm) and pull factors (i.e., expected benefits for the stakeholders). This study provides an initial model of how stakeholder integration works based on its drivers. In addition, three related stakeholder integration capabilities emerge: stakeholder identification capability, stakeholder interaction capability and stakeholder input integration capability. The paper proposes a description of these capabilities for stakeholder integration in NPD and, thus, contributes to stakeholder theory and research on the management of NPD. The results open new paths for empirical testing and offer practical guidance on how to successfully integrate stakeholders in NPD processes.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Stakeholder integration in new product development: a systematic analysis of drivers and firm capabilities

2016

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“…They explore how certain ideas about later life and ageing become part of technoscientific objects, and which mechanisms account for such inscription processes. Hence, Lassen et al (2014) relate their experiences and findings as participants in a Danish public-private partnership aimed at developing technologies for the aged. The paper highlights the tensions and negotiations inherent to the development of welfare technologies in Denmark's public welfare state.…”

Section: Overview Of Contributionsmentioning

confidence: 99%

Science, technology and the ‘grand challenge’ of ageing—Understanding the socio-material constitution of later life

Peine

Faulkner

Jæger

et al. 2015

Technological Forecasting and Social Change

106

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In this paper, we introduce the themes addressed and the approaches used in this special issue. We start by briefly discussing the state of the art in research and policy making related to science, technology and ageing. We argue that an important gap characterizes this state of the art: current approaches do not consider material practice and materiality to be an inherent part of later life as constituted in contemporary societies. Science and Technology Studies (STS) provide both the theories and methods to address this gap, and thus deploy a theoretical and empirical understanding of science, technology and ageing that captures how later life co-evolves with the practices of technology use and design. We briefly discuss how the articles in the collection each contribute to such an understanding across various locations. We conclude that, together, the contributions specify a perspective on the socio-material constitution of later life that implicates an important agenda for the future study of ageing and gerontechnology innovation.

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“…Rather than referring to the number of people offering their voices, ‘collective’ implies an interpretation of views arising from different interests (a multi‐voiced approach). These views are then transferred to innovation activities, in an appropriate scope and manner, which can better achieve user democracy (Hennala, ; see also Juul Lassen et al ., , on elderly users). The interpretative approach creates the necessary preconditions for generating new ideas when innovating public services because revealing hidden meanings enhances innovation potential.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Understanding Users’ Collective Voice in Public Service Innovation

Hennala

Melkas

2016

Know. Process Mgmt.

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Purpose-The study focuses on user-driven service innovation in the public sector. The objective is to discover how individual service users' ideas may be transformed into a collective voice and to parse the collective voice into discrete elements. Approach-A novel framework of analysis is presented, and five elements of the collective voice are identified. Findings and implications-Identification of the elements enables more future-oriented and effective management of the collective voice and its organised use. The elements provide developers with information about the users' needs and views and constitute a structure for the collective voice, enabling developers to better understand and address voice in practical activities. Originality and value-The research results increase scientific and practical understanding of collective voice in user-based service innovation and advance user-driven innovation methods. Users' ideas are the raw material, but collecting and reviewing them is not sufficient; it is vital to deepen the process further, structure the individual ideas and compile the collective voice.

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Innovating for ‘active ageing’ in a public–private innovation partnership: Creating doable problems and alignment

Cited by 37 publications

References 8 publications

Stakeholder integration in new product development: a systematic analysis of drivers and firm capabilities

Stakeholder integration in new product development: a systematic analysis of drivers and firm capabilities

Science, technology and the ‘grand challenge’ of ageing—Understanding the socio-material constitution of later life

Understanding Users’ Collective Voice in Public Service Innovation

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