“…However, although spanning boundaries provides access to diverse sources of knowledge, there are also obvious difficulties associated with transferring, integrating, and leveraging the heterogeneous inputs and diverging perspectives available across organizational boundaries (Argote, 1999;Carlile 2004;Dougherty, 1992). Indeed, to the extent that organizational boundaries separate heterogeneous types of knowledge, individuals involved in cross-boundary interactions might struggle to find a common ground to facilitate knowledge integration, and interactions might become strained because of differences in languages and perspectives, lack of common understandings and shared meanings (Bechky, 2003), and coordination problems (Mors, 2010). In spite of the difficulties associated with leveraging cross-boundary knowledge, research on social networks and knowledge management has mostly highlighted the benefits of diverse knowledge provided by bridging ties, paying less attention to the conditions under which knowledge diversity becomes conducive to the generation of innovation.…”