Innovation in the Public Sector in the Digital Era (A Study of the Process Diffusion of SIMPUS in Yogyakarta)

Eprilianto, Deby Febriyan; Niswah, Fitrotun; Meirinawati,

doi:10.2991/icss-18.2018.35

Cited by 2 publications

(2 citation statements)

References 14 publications

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“…Aplikasi iMadiun merupakan salah satu aplikasi perpustakaan digital yang ada di Karesidenan Madiun yang di launching dengan mengikuti trend perkembangan teknologi menuju digitalisasi. Pemanfaatan teknologi dalam mendukung pelayanan publik dinilai lebih efektif dibandingkan pelayanan secara manual (Eprilianto et al, 2020). Lebih lanjut, pemanfaatan teknologi dalam meingkatkan pelayanan kini dikenal dengan istilah E-Government (Oktariyanda dan Rahaju, 2018).…”

Section: Pendahuluanunclassified

MANAJEMEN STRATEGIS iMADIUN DALAM MENINGKATKAN MINAT BACA MASYARAKAT KOTA MADIUN DI PERPUSTAKAAN KOTA MADIUN

Nurrochma

Meirinawati²

2022

Publika

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The application of digital libraries is one way to increase the reading interest of people who are now more familiar with digitalization. Offering faster and easier access, digital libraries have been chosen to be one way to increase interest in reading. iMadiun is one of the digital libraries in Madiun Residency. As one of the pioneers of the first digital library in the Madiun Residency, iMadiun still has several problems, such as the length of verification of the registration email by the admin, the application is only available for the android version, so there are still errors application. This problem needs to be fixed so that the iMadiun application service can help increase people's reading interest. This research was conducted with the aim of knowing and analyzing the right strategy in increasing public interest in reading through iMadiun based on a SWOT analysis. The research method used in this research is descriptive qualitative with SWOT analysis data analysis technique (Strength, Weakness, Opportunity, Threat). SWOT analysis was carried out using primary and secondary data obtained by data collection techniques through in-depth interviews, observation and study of related documents. Then by using indicators and taking the right strategy from the SWOT analysis, it is hoped that it can provide a better plan for maximizing the potential of iMadiun in increasing public interest in reading. Keywords: strategic management, iMadiun, SWOT analysis

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Section: Pendahuluanunclassified

MANAJEMEN STRATEGIS iMADIUN DALAM MENINGKATKAN MINAT BACA MASYARAKAT KOTA MADIUN DI PERPUSTAKAAN KOTA MADIUN

Nurrochma

Meirinawati²

2022

Publika

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“…Pemerintahpun juga dituntut memberikan pelayanan yang maksimal kepada masyarakat (Salsabila & Prabawati, 2018). Hampir semua instansi pemerintah memahami tentang pelayanan (Eprilianto et al, 2020).…”

Section: Pendahuluanunclassified

Analisis Penerapan Standar Pelayanan Waras (Wisata Arsip Anak Sekolah) Berbasis Elektronik Di Dinas Perpustakaan Dan Kearsipan Provinsi Jawa Timur Pada Masa Pandemi Covid-19

Pertiwi,

Meirinawati

2022

Publika

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Virus mematikan dari China dikenal dengan COVID19. Instansi yang menerapkan layanan berbasis elektronik yaitu Dinas Perpustakaan dan Kearsipan Provinsi Jawa Timur. WARAS (Wisata Arsip Anak Sekolah) adalah program layanan arsip untuk mengedukasi anak sekolah akan pentingnya menjaga dan memelihara arsip. Tujuan penelitian ini yaitu menganalisis penerapan standar pelayanan WARAS berbasis elektronik di Dinas Perpustakaan dan Kearsipan Provinsi Jawa Timur dengan masa pandemi COVID19. Pendekatan penelitian yang dipergunakan yaitu kualitatif dengan metode deskriptif. Teknik pengumpulan data terdiri dari observasi, wawancara, dokumentasi dan pencarihan yang terdapat pada data online. Adapun teknik analisis data yang pada akhirnya menggunakan pengumpulan data, reduksi data, penyajian data dan penarikan kesimpulan. Hasil penelitian menyatakan menggunakan Keputusan Menteri Pendayagunaan Aparatur Negara (Keputusan Menpan) No 63 Tahun 2003 yaitu: 1) prosedur pelayanan, belum diterapkannya sosialiasi tahapan pendaftaran kepada masyarakat 2.) waktu penyelesaian, kurang efektif karena masih dilihat dari kondisi pseserta dan ketentuan waktu kegiatan 3) biaya pelayanan, tidak ada biaya untuk kegiatan sehingga peserta senang mendapatkan ilmu tanpa pengeluaran uang 4) produk pelayanan, terdapat kendala pada aplikasi yang tiba-tiba error saat digunakan 5) sarana dan prasarana, belum memadai kendala wifi dan signal saat kegiatan berlangsung 6) kompetensi petugas pemberi pelayanan, SDM yang kurang dan belum ada pelatihan bagi petugas layanan. Berdasarkan hasil penelitian pelayanan WARAS berlangsung terdapat kendala pada wifi yang digunakan trouble dan menghambat proses kegiatan. Saran dari peneliti kepada Dinas Perpustakaan dan Kearsipan Provinsi Jawa Timur menyiapkan cadangan modem agar kegiatan WARAS dapat berjalan dengan lancar. Kata Kunci: Pelayanan Publik, Standar Pelayanan, WARAS. The deadly virus from China is known as COVID19. Agencies that implement electronic-based services are the Office of the Library and Archives of East Java Province. WARAS (School Archives Tour) is an archive service program to educate school children about the importance of maintaining and maintaining archives. The purpose of this study is to analyze the application of electronic-based WARAS service standards at the East Java Provincial Library and Archives Service during the COVID19 pandemic. The research approach used is qualitative with descriptive method. Data collection techniques consist of observation, interviews, documentation and searches contained in online data. The data analysis technique which in the end uses data collection, data reduction, data presentation and drawing conclusions. The results of the study stated that using the Decree of the Minister of Administrative Reform (Menpan Decree) No. 63 of 2003, namely: 1) service procedures, not yet implemented socialization of the registration stage to the public 2.) completion time, less effective because it is still seen from the condition of participants and the provisions of the activity time 3 ) service fees, there are no fees for activities so that participants are happy to get knowledge without spending money 4) service products, there are obstacles in the application that suddenly errors when used 5) facilities and infrastructure, wifi and signal problems are not adequate when the activity takes place 6) competence of service providers, lack of human resources and no training for service officers. Based on the results of the ongoing WARAS service research, there are obstacles to the wifi used, which is trouble and hinders the activity process. Suggestions from researchers to the Office of the Library and Archives of East Java Province to prepare a backup modem so that WARAS activities can run smoothly. Keywords: Public Service, Service standard, WARAS

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Innovation in the Public Sector in the Digital Era (A Study of the Process Diffusion of SIMPUS in Yogyakarta)

Cited by 2 publications

References 14 publications

MANAJEMEN STRATEGIS iMADIUN DALAM MENINGKATKAN MINAT BACA MASYARAKAT KOTA MADIUN DI PERPUSTAKAAN KOTA MADIUN

MANAJEMEN STRATEGIS iMADIUN DALAM MENINGKATKAN MINAT BACA MASYARAKAT KOTA MADIUN DI PERPUSTAKAAN KOTA MADIUN

Analisis Penerapan Standar Pelayanan Waras (Wisata Arsip Anak Sekolah) Berbasis Elektronik Di Dinas Perpustakaan Dan Kearsipan Provinsi Jawa Timur Pada Masa Pandemi Covid-19

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