Innovation of Dokter Kependudukan Online (dr. KePO) in Improving Local Governance System in Gresik District, East Java Province

Abstract

The study is about the innovation of Dokter Kependudukan Online (Dr.KePO) in improving local governance in Gresik district, East Java province. This study was motivated by the existence of a new paradigm in local government services at the village level. The aims of this study were to improve the performance of local government administration. This study uses a qualitative method. Triangulation of data sources was to explore the truth of certain information through various methods and sources of data collection. Participant observation, written documents, archives, historical documents, official records, personal notes or writings and pictures to produce different evidence or data. While data processing, researchers performed data reduction. The reason for choosing this method because this study was a contemporary social event or phenomenon. With this method, researchers can make observations and in-depth interviews with careful subjects. The results obtained in this study were that the regional government of Gresik district has carried out several social interventions to improve services to the community from city to rural levels. Local government intervention in this context was Department Demography and Civil Registration which directs the creation of innovation in facilitating population administration management services and civil registration.