2022
DOI: 10.1108/ijis-04-2022-0081
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Innovation orientation and government service innovation: an empirical investigation on the UAE government agencies

Abstract: Purpose The purpose of this study is to empirically investigate the influence of innovation orientation, information sharing and service innovation in United Arab Emirates (UAE) government institutions. Design/methodology/approach Using a convenient sample approach, data was obtained from the UAE government agencies. The various constructions were analysed using partial least squares structural equation modelling in SmartPLS. Findings The results show that innovation orientation has an impact on service in… Show more

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Cited by 4 publications
(2 citation statements)
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“…Apart from the dominant characteristics of innovation in the private sector supported by a competitive environment in accordance with market signals, including investment in research and development (R&D) [ 2 ], innovation in the public sector also plays a critical role in economic development agenda [ 26 , 34 , [41] , [42] , [43] , [44] , [45] , [46] ]. The public sector has specific responsibility to its community as it is funded by public revenues (generally tax revenues).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Apart from the dominant characteristics of innovation in the private sector supported by a competitive environment in accordance with market signals, including investment in research and development (R&D) [ 2 ], innovation in the public sector also plays a critical role in economic development agenda [ 26 , 34 , [41] , [42] , [43] , [44] , [45] , [46] ]. The public sector has specific responsibility to its community as it is funded by public revenues (generally tax revenues).…”
Section: Literature Reviewmentioning
confidence: 99%
“…While their methodologies may vary to some extent, the core characteristics of the quality improvement process remain largely consistent (Ross and Neuteboom, 2021). Over the past two decades, TQM has emerged as a key management philosophy, aiding in enhancing an organization's performance and effectiveness, ultimately enabling it to attain a state of excellence (Alosani and Al-Dhaafri, 2023).…”
Section: Introductionmentioning
confidence: 99%