Innovation stages and organizational resources at midsized companies in Brazil

Abstract

The structuring of innovation stages and analysis of organizational resources that catalyze innovative solutions is not only essential to the understanding of innovative behavior at midsized companies, but also to the raising of issues that may be of use when ideating public policies in support of innovation at midsized Brazilian companies. Given this framework, the purpose of this study is to analyze the status of innovation at midsized companies in Brazil. This was a triangular research that adopted the lifting sequential method effectively covering a sample made up of 50 mid-sized companies, scattered throughout 12 different economic sectors. Primary and secondary data were employed in the study. This was respectively collected via semi-structured interviews with managers and directors over the phone or via Skype and from journals, conference proceedings, journals and databases. During primary data collection, interviewers examined interviewee responses (content analysis) and subsequently defined corporate scores for each type of organizational resource using a 5-point scale, whereby 1 represented the Innovation stages and organizational resources at midsized companies in BrazilFuture StudiesResearchJournal

Impact of Competency Development on Job Performance among BPO Sector Employees in Salem District

“…• In the study, it was observed that the job performance of BPO employees is influenced by the dimensions of competency development such as knowledge, skill, and attitude. The study found that competency has an impact on job performance, which is along with (Martini et al, 2020;Manani and Ngui, 2019;Owoeye and Muathe, 2018;Seemiller, 2018;Rofiaty, 2017;Barbosa and Cintra, 2012;McClelland & Boyatzis, 1982).…”

“…As a consequence of the findings, it is concluded that competency knowledge has an impact on job performance among employees of the BPO sector in the Salem district. According to the findings of the study, competency knowledge has an impact on job performance, which is along with (Martini et al, 2020;Manani and Ngui, 2019;Owoeye and Muathe, 2018;Seemiller, 2018;Rofiaty, 2017;Barbosa and Cintra, 2012;McClelland and Boyatzis, 1982). H0: Competency skill doesn't have any impact on job performance among the employees of the BPO industry in Salem District.…”

“…These skills could be enlarged by providing training and personality development programs for their employees. Barbosa and Cintra (2012) found that innovation and competencies had an impact on the articulating constructs of organisational performance. Xu and Ye (2014) discovered that the competence of teachers has an impact on their job performance at research universities.…”