Innovations in performance measurement systems: a comparative perspective

Bavon, Aloysius

doi:10.1080/01900699508525018

Cited by 14 publications

(7 citation statements)

References 18 publications

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“…Performance measurement. Bavon (1995) defined performance measurement as the collection of information about effectiveness and productivity of individuals, groups, and larger organisational units. From the organisational perspective, it is related to expansion, innovation, and productivity, which is critical to the development of prosperity of an organisation (Carneiro, 2001).…”

Section: Km In Public Universitiesmentioning

confidence: 99%

Knowledge management practices and enablers in public universities: a gap analysis

Ramachandran

Chong

Wong

2013

Campus-Wide Information Systems

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Purpose -The purpose of this paper is to examine the gap between knowledge management (KM) practices and key strategic enablers in public universities. For this purpose, a 57-item survey on two dimensions -"use" and "importance" -was used as the instrument for this study. Design/methodology/approach -The questionnaire was administered to academics of four public universities which fall under the Malaysian Technical University Network. Findings -The results from 191 responses show that the academics of public universities find the KM practices and key strategic enablers to be important but are not used as much.Research limitations/implications -This research has overcome the gaps identified through the use of a set of KM practices and key strategic enablers. These variables could be replicated in different settings, across different economies, with the possibility of incorporating more constructs. The small sample size and the cross-sectional nature of the study suggest that a larger sample size through a longitudinal study is required in future research. Practical implications -The recommendations proposed will provide strategic directions for the management of public universities to deal more effectively with the KM practices and key strategic enablers. Originality/value -This study has extended knowledge in KM, specifically concerning the importance and use of key strategic enablers of KM. Moreover, it is amongst the first empirical works to examine the use and importance of KM practices and key strategic enablers in unison.

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Section: Km In Public Universitiesmentioning

confidence: 99%

Knowledge management practices and enablers in public universities: a gap analysis

Ramachandran

Chong

Wong

2013

Campus-Wide Information Systems

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“…Weight of factor within an aspect Weight of factor across aspects (R j ) Possible rating (Q j ) Prediction possibility (P success ) C 1 :0.1486 C 11 :0.2491 [2] 0.0370 [10] 0.5315 [28] 0.01967 [23] C 12 :0.2410 [4] 0.0358 [12] 0.6463 [25] 0.02314 [13] C 13 :0.2683 [1] 0.0399 [4] 0.6722 [22] 0.02682 [8] C 14 :0.2416 [3] 0.0359 [11] 0.6296 [26] 0.02260 [14] C 2 :0.2264 C 21 :0.1811 [1] 0.0410 [2] 0.7685 [8] 0.03151 [4] C 22 :0.1269 [5] 0.0287 [21] 0.7074 [15] 0.02030 [21] C 23 :0.1697 [3] 0.0384 [8] 0.7685 [8] 0.02951 [5] C 24 :0.0994 [6] 0.0225 [29] 0.4815 [31] 0.01083 [30] C 25 :0.1677 [4] 0.0380 [9] 0.7296 [13] 0.02772 [7] C 26 :0.0844 [7] 0.0191 [31] 0.5204 [29] 0.00994 [31] C 27 :0.1708 [2] 0.0387 [6] 0.5111 [30] 0.01978 [22] C 3 :0.0868 C 31 :0.4646 [1] 0.0403 [3] 0.8019 [3] 0.03232 [2] C 32 :0.2552 [3] 0.0222 [30] 0.7259 [14] 0.01611 [28] C 33 :0.2802 [2] 0.0243 [27] 0.6944 [17]...…”

Section: Weighting Calculation Of the Influential Factorsmentioning

confidence: 99%

Using the fuzzy multi-criteria decision making approach for measuring the possibility of successful knowledge management

Chang

Wang

2009

Information Sciences

176

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“…Performance measurement refers to the collection of information about effectiveness and productivity of individuals, groups, and larger organizational units (Bavon, 1995). As such, it is closely related to organizational performance (Carneiro, 2001).…”

Section: Connections Between the Learning Factors And Tacit Knowledge Sharingmentioning

confidence: 99%

The extent of influence of learning factors on tacit knowledge sharing among public sector accountants

Salleh

Chong

Ahmad

et al. 2013

VINE

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Purpose -This study aims to investigate the extent of influence of learning factors on tacit knowledge sharing among the public sector accountants. Design/methodology/approach -A model comprising six learning factors and their conjectured relationships with tacit knowledge sharing was derived from literature review. A self-administered questionnaire was developed and used to collect data from 203 accountants employed by the Accountant-General's Department (AGD) in Malaysia. Factor analysis was employed to confirm the model's validity, after which the hypotheses formulated were tested using multiple regression analysis. Findings -Learning factors such as training and learning opportunities have strong impact on tacit knowledge sharing, while feedback on performance evaluation, and information and communications technology (ICT) know-how and skills have moderate impact. Job rotation does not show any significant impact on tacit knowledge sharing. Research limitations/implications -This paper contributes to the development of a replicable model for assessing the extent of influence of learning factors on tacit knowledge sharing, particularly in a public sector organization which has an agenda to adopt KM. However, generalizability could be an issue since this research was conducted on one public organization only. Further, the analysis was based solely on accountants' views. Practical implications -As a knowledge node of public sector accounting knowledge and practice, the results suggest that the AGD should focus on the significant learning factors in order to leverage its accountants' tacit knowledge. This could facilitate the initial efforts of the AGD's KM implementation in terms of maintaining and growing its knowledge assets for better organizational performance. Originality/value -This study filled the gap in mainstream literature by providing information on KM implementation in a public sector accounting organization.

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Innovations in performance measurement systems: a comparative perspective

Cited by 14 publications

References 18 publications

Knowledge management practices and enablers in public universities: a gap analysis

Knowledge management practices and enablers in public universities: a gap analysis

Using the fuzzy multi-criteria decision making approach for measuring the possibility of successful knowledge management

The extent of influence of learning factors on tacit knowledge sharing among public sector accountants

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