Innovative Approaches in the Management of Public Services in the Context of Their Application in Bulgaria

Abstract

The article discusses various modern innovations aimed at improving the efficiency, accessibility, and quality of public services in the context of their application in Bulgaria. It explores the integration of digital technologies, the engagement of citizens in the democratic process, and the adoption of sustainable and environmentally friendly practices. Key trends include increased digitization, the use of smart urban systems, blockchain technology, and sustainable urban mobility solutions. These innovations not only enhance service delivery but also increase public trust and meet the evolving needs of society.