Innovative impact planning and assessment through global libraries

Streatfield, David; Abisla, Richard; Bunescu, Violeta; Chiranov, Marcel; Garroux, Camila; Maister, Artiom; Martín, Luís González; Paley, Jeremy; Rae-Scott, Simon

doi:10.1108/pmm-03-2019-0010

Cited by 4 publications

(6 citation statements)

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“…The advice on collecting stories of change reflected a growing interest in this approach within the BSLA team, which can also be noted within the Global Libraries community at around this time (Streatfield et al, 2015). Such concern with collecting stories mirrored similar interests in the international development evaluation community (see Dart and Davies, 2003;Davies and Dart, 2005;Ramalingam, 2006) in response to growing frustration with the limitations of attribution studies and over-reliance on a simple logic model of evaluation that takes little account of the complexities in achieving change in the real world (see e.g.…”

Section: Bsla Evaluation: Second Phasementioning

confidence: 92%

Impact evaluation and IFLA

Streatfield¹,

Markless

2019

PMM

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Purpose The purpose of this paper is to describe the evolving IFLA approach to impact evaluation through three of its international programmes: Freedom of Access to Information, Building Strong Library Associations (BSLA) and the International Advocacy Programme (IAP). This review positions these three programmes within the wider discourse of the international evaluation community. Design/methodology/approach Each of the three programmes is considered in turn to show what they were trying to achieve and how thinking about impact evaluation at IFLA is evolving. Findings This paper reports key evaluation findings for relevant phases of the BSLA and IAP programmes in general terms. Research limitations/implications The views presented are those of the evaluation consultants who advised each of these programmes (and in the cases of BSLA and the IAP conducted the programme evaluations). Practical implications The processes described and the conclusions drawn should be of interest to anyone involved in international or national library evaluation, especially of public libraries, library associations and national libraries. Social implications The paper suggests that more systematic impact evaluation of public libraries, library associations and national libraries is necessary to ensure their future survival. Originality/value The authors were uniquely placed to see and participate in IFLA impact evaluation discussions over the past decade.

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Section: Bsla Evaluation: Second Phasementioning

confidence: 92%

Impact evaluation and IFLA

Streatfield¹,

Markless

2019

PMM

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“…From 2017 onwards Novateca actively promoted return on investment (RoI) work amongst librarians ( for RoI applied in Ukraine, see Cottrill et al, 2015;Streatfield et al, 2015; for application in Latvia, see Paberza, 2010) [4]. During the following two years, an RoI calculator was developed and integrated into their online reporting tool, an RoI guideline was developed and disseminated and training was provided.…”

Section: Moldovamentioning

confidence: 99%

“…The recent work in Moldova integrating effective performance measurement and impact evaluation into the national system of libraries, as well as the work in creating an impact group to encourage a sustainable interest in performance measurement and evaluation in libraries, is described in a companion paper published in this issue (Streatfield et al, 2019).…”

Section: Moldovamentioning

confidence: 99%

“…This paper and its companion (Streatfield et al 2019) mark the culmination of a collaboration between the Bill & Melinda Gates Foundation and Emerald Publishing to help share what the participants in the Global Libraries Initiative (referred to as GL below) have learnt about measuring library performance and evaluating (mainly public library) impact over the past 10 years. In this collaboration, the publishers have provided free public access through the pages of Performance Measurement and Metrics (and other Emerald journals) to make the GL story of change accessible to regular readers and then to the wider library and information community.…”

Section: Introductionmentioning

confidence: 99%

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Global Libraries impact planning and assessment progress: part 2

Streatfield¹,

Abisla²,

et al. 2019

PMM

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Purpose The purpose of this paper is to report on recent performance measurement and impact evaluation progress made in Brazil, India, Indonesia, Moldova, Turkey and Vietnam as part of the last phase of the Global Libraries Initiative. Design/methodology/approach The country reports are presented as a series of case studies, in some cases supplementing those reported earlier in this journal. Findings Recent country-specific survey findings are reported and some conclusions are offered. Research limitations/implications This paper demonstrates how the adoption of a common approach to library service evaluation across several countries can strengthen research practice at country level beyond the Global Libraries Initiative itself. Practical implications This paper shares Global Libraries IPA learning at country level with people in other countries who may be contemplating public library evaluation at regional, national or local levels or who are interested in performance measurement and impact evaluation. Social implications The paper shows how focusing on the impact of public library services on users can enhance the understanding of community requirements and inform the development of more effective services to library users and communities. Originality/value These case studies reflect concentrated impact evaluation and performance measurement work at country level across a range of countries over more than 18 years.

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“…2. Data Giraffe are an open source software and it is linked to the pop-up survey program. It was initiated by IREX, which was the non-profit organization that managed the Global Libraries grant in Ukraine (Chiranov, 2011, p. 52; Streatfield, Markless and Cottrill, 2015; Streatfield, Blanco, Chiranov, Dryžaite, Kochanowicz, Liubyva and Tkachuk, 2015). …”

Section: Notesmentioning

confidence: 99%

Libraries as learning environments: the example of “Libraries for Everyone”

Doğan

Soydal

2019

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Purpose -In this article, the Libraries for Everyone Project and the studies carried out within the scope of the Project are presented; the role of libraries as learning environments is discussed; and the data obtained from the library usage research/survey are shared. Design/methodology/approach -The research includes the findings of a questionnaire study that was applied in May, 2017 to 4566 respondents from 147 libraries participating in the Project. The population is represented with a 99% confidence level and a sampling error of 0.02. The sample size was decided based on the number of registered members in the libraries. Findings -Municipal libraries have potential to be used as learning environments. Originality/value -The usage survey reported in the study is the most comprehensive usage study on municipal libraries so far in terms of the number of participants. The Libraries for Everyone Project is the most extensive project implemented at municipal libraries in Turkey.

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Innovative impact planning and assessment through global libraries

Cited by 4 publications

References 4 publications

Impact evaluation and IFLA

Impact evaluation and IFLA

Global Libraries impact planning and assessment progress: part 2

Libraries as learning environments: the example of “Libraries for Everyone”

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