2020
DOI: 10.1111/ppc.12600
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Innovative psychological first aid (PFA) in the new normal for frontliners

Abstract: Purpose: Psychological first aid (PFA) is utilized in the direct aftermath of crisis events. As the world grappled with Covid-19, PFA was provided for staff members in Hospital Sultan Ismail. In adherence to the New Normal, innovative approaches had to be taken. We engaged clients through virtual communication methods. PFA Solat was organized to assist Muslim staff fulfil religious obligations while being on the frontlines.Conclusions: PFA may be useful in helping frontline staff manage stress associated with … Show more

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Cited by 7 publications
(4 citation statements)
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“…The COVID-19 pandemic is the latest crisis to highlight the importance of Psychological First Aid (PFA) training as being critical to empower frontline workers to mitigate the adverse impact of crises through primarily supporting people in need and promoting self-care [6,7]. However, PFA as a frontline approach to providing immediate psychosocial care is not new.…”
Section: Introductionmentioning
confidence: 99%
“…The COVID-19 pandemic is the latest crisis to highlight the importance of Psychological First Aid (PFA) training as being critical to empower frontline workers to mitigate the adverse impact of crises through primarily supporting people in need and promoting self-care [6,7]. However, PFA as a frontline approach to providing immediate psychosocial care is not new.…”
Section: Introductionmentioning
confidence: 99%
“…These factors potentially could lead to exacerbated symptoms and reduced resiliency; by the time people seek professional psychological services, there could already be serious complications and consequences. Hence, while there is an urgent need for more resources to be allocated to professional mental health services, it is also important to provide training, supervision, and support (i.e., train-the-trainer, trained peer-support, Psychological First-Aid) to lay paraprofessional helpers such as religious and community leaders (Thum et al, 2021). This would be even more pertinent in cultural contexts where mental health is stigmatized or there is a lack of professional mental health resources…”
Section: Mental Health Impact Of Covid-19mentioning
confidence: 99%
“…Selain dalam rumah sakit, PFA juga sering diterapkan pada korban bencana dengan memberikan intervensi berupa pemberian dukungan secara fisik maupun mental dan mengembaikan fungsi sosial korban bencana (Thum et al, 2021). Pada 1980 dan 1990an, PFA menjadi sangat populer di kalangan para ahli kesehatan mental karena menawarkan integrasi teknik manajemen stress pada kondisi krisis (Wang et al, 2021).…”
Section: Pendahuluanunclassified