AHURI is a national independent research network with an expert not-for-profit research management company, AHURI Limited, at its centre. AHURI's mission is to deliver high quality research that influences policy development and practice change to improve the housing and urban environments of all Australians. Using high quality, independent evidence and through active, managed engagement, AHURI works to inform the policies and practices of governments and the housing and urban development industries, and stimulate debate in the broader Australian community. AHURI undertakes evidence-based policy development on a range of priority policy topics that are of interest to our audience groups, including housing and labour markets, urban growth and renewal, planning and infrastructure development, housing supply and affordability, homelessness, economic productivity, and social cohesion and wellbeing. Acknowledgements This material was produced with funding from the Australian Government and state and territory governments. AHURI Limited gratefully acknowledges the financial and other support it has received from these governments, without which this work would not have been possible. AHURI Limited also gratefully acknowledges the contributions, both financial and in-kind, of its university research partners who have helped make the completion of this material possible. We are indebted to each of the individuals who generously shared their experiences of renting, as well as their insights into how the sector can be improved from a consumer perspective. We thank the community providers and tenancy managers who provided an in-depth understanding of the practice and policy issues faced by low-income renters for sharing their practice innovation and also for assisting with the recruitment of renters for the research. The responses from investors/landlords to our survey is greatly appreciated and has provided much needed background on the motivations for investing and receptiveness to different policy scenarios in providing more affordable rentals. Sincere thanks is also extended to Dr Farnaz Zirakbash for providing invaluable research assistance with entering interviews into NVivo. Finally, we would like to thank Professor Terry Burke, who graciously shared his wisdom on earlier drafts of the introductory and future directions policy chapters, as well as providing advice on the landlord survey. Disclaimer The opinions in this report reflect the views of the authors and do not necessarily reflect those of AHURI Limited, its Board, its funding organisations or Inquiry panel members. No responsibility is accepted by AHURI Limited, its Board or funders for the accuracy or omission of any statement, opinion, advice or information in this publication. HILDA disclaimer This paper uses unit record data from the Household, Income and Labour Dynamics in Australia (HILDA) Survey. The HILDA project was initiated and is funded by the Australian Government Department of Social Services (DSS) and is managed by the Melbourne Institute of A...