Forthcoming as Chapter 14 in Hutton, M & D Moran (2019)Palgrave Handbook of Prison and the Family 'closeness' during visits, and to make policy recommendations intended to enhance the experience of visitation for prisoners and visitors, and the effectiveness of prison systems in enabling beneficial visitation.Although we use Goffman's 'dramaturgical' lexicon, we do not trivialise these interactions, caricature them as 'play-acting', or belittle their importance. Quite the contrary: our intent is precisely to advance understandings of factors which might unhelpfully inhibit visits interactions, detracting from their potential to support the relationships which may assist prisoners, and their family and friends, both during and post-custody.Long-standing empirical evidence suggests that prison visiting, in addition to its value in upholding rights to a private and family life, and supporting wellbeing in custody, has a positive influence on likelihood of successful reintegration on release, and reducing recidivism. Foundational works (e.g. by Ohlin 1954, Glaser 1964, and Holt and Miller 1972 show more positive outcomes for male prisoners visited in custody, and more recent considerations emphasise the complexity of this relationship (e.g. Bales and