2018
DOI: 10.2139/ssrn.3128141
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Inside the Engine Room of Digital Platforms: Reviews, Ratings, and Recommendations

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Cited by 25 publications
(22 citation statements)
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“…reducing transaction costs). Examples include databased search services, which provide a ranking of results that fit the preferences of the individual user, as well as databased recommendation services that suggest a user or a buyer other products that she has a high probability of being interested in as well (Belleflamme & Peitz 2018;). These individualized services, based on personalized data of the user, induce additional shopping as well as additional usage of the services by the consumers/users, thus increasing turnover and revenues.…”
Section: Discussionmentioning
confidence: 99%
“…reducing transaction costs). Examples include databased search services, which provide a ranking of results that fit the preferences of the individual user, as well as databased recommendation services that suggest a user or a buyer other products that she has a high probability of being interested in as well (Belleflamme & Peitz 2018;). These individualized services, based on personalized data of the user, induce additional shopping as well as additional usage of the services by the consumers/users, thus increasing turnover and revenues.…”
Section: Discussionmentioning
confidence: 99%
“…The utility of a user depends on the size and identity of other users through network-effects (Belleflamme and Peitz, 2018a). The network effects can increase the utility of users when the total number of users using the platform is higher (Rochet and Tiróle, 2003;Belleflamme and Peitz 2018b), thereby allowing the platform to charge more and extract more surplus. We argue that, especially in the case of online platforms, the value a user derives from joining the platform also depends on the type -good-ness or bad-ness -of other users, and not just the total number of users.…”
Section: Introductionmentioning
confidence: 99%
“…Users may like sex&crime stories, but they benefit from fellow citizens to be informed about other issues. 122 Such rating system are the source of positive network effects, as discussed inBelleflamme and Peitz (2018a). However, as they also discuss, private incentives of the intermediary and social benefits are often not fully aligned leading to biased or less informative rating systems.123 In Section 5, we shortly return to the protection of attention seekers.…”
mentioning
confidence: 99%
“…For an overview of how intermediaries manage network effects on their platform, seeBelleflamme and Peitz (2018b). Relatedly, if sellers compete with each other, intermediaries may also manage the degree of competition on their platform, seeBelleflamme and Peitz (2019).21 For an overview on the functioning and design of recommender and rating systems, seeEdelman (2017) andBelleflamme and Peitz (2018a).22 For a detailed exposition in the context of OTT, seePeitz and Valletti (2015).23 An economists' introduction to the net neutrality debate is provided by Greenstein,Peitz, and Valletti (2016).…”
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confidence: 99%
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