2023
DOI: 10.20944/preprints202311.1572.v1
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Insights Beyond Functionality: Empowering Digital Mental Health User Experiences Through Participatory Engagement and Evaluation

Harold Ngabo-Woods

Abstract: User experience-related challenges play a significant part in user-technology interactions. However, design processes have not always kept up with the evolving needs of users in terms of technology interactions. This paper aims to present the design, structure and evaluation of an integrated mental health intervention platform (AMGR-I), emphasizing the importance of user-centred design and engagement in addressing the evolving needs of users in technology interactions, specifically focusing on individuals with… Show more

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Cited by 3 publications
(1 citation statement)
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“…If the app is difficult to use or lacks user-friendliness, it may deter users from completing tasks, tracking progress, or seeking help when needed, potentially impeding their recovery journey. A user-centric design that prioritizes usability can potentially enhance patient engagement, adherence to therapeutic regimens, and overall treatment outcomes 49 . Conversely, poor usability can lead to frustration, non-compliance, and even exacerbation of mental health symptoms.…”
Section: Introductionmentioning
confidence: 99%
“…If the app is difficult to use or lacks user-friendliness, it may deter users from completing tasks, tracking progress, or seeking help when needed, potentially impeding their recovery journey. A user-centric design that prioritizes usability can potentially enhance patient engagement, adherence to therapeutic regimens, and overall treatment outcomes 49 . Conversely, poor usability can lead to frustration, non-compliance, and even exacerbation of mental health symptoms.…”
Section: Introductionmentioning
confidence: 99%