“…This case study (developed in collaboration with Alfa Laval) has been discussed in our earlier works (Quaglia et al, 2012b(Quaglia et al, , 2012a, where problem formulation, deterministic solution, uncertainty mapping and solution under uncertainty (corresponding to steps 1-5 of the framework) have been presented; for this reason, the next section will focus mostly on step 6 and 7. For more detailed information on the other steps, the reader is invited to consult the two references given above.…”