Integrated performance management using information technology: a study of UK charities

Limburg, Diana; Knowles, Cathy; McCulloch, Maureen; Spira, Laura F.

doi:10.1080/09540962.2017.1281657

Cited by 4 publications

(1 citation statement)

References 23 publications

(20 reference statements)

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“…From an IT perspective, performance management is one of the latest business functions that is being automated by software applications in the organization (Eckerson, 2012). IT integrates applications and processes (Eckerson, 2012) and is therefore a key enabler for successful CPM (Limburg et al, 2017). 3.…”

Section: Corporate Performance Management and Organizational Performancementioning

confidence: 99%

The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance

et al. 2021

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Various management approaches have been proposed to maintain good organizational performance on a continuous basis, with corporate performance management (CPM) and business process management (BPM) being two major groups. While the conceptual connection between CPM and BPM might see obvious, their actual empirical connection with performance remains poorly understood. In this article, we address this gap and develop a theoretical model that explicates the causal paths from CPM via BPM toward organizational performance in terms of a set of hypotheses. Based on a survey, we find that the effect of CPM on organizational performance is largely mediated by CPM-BPM orchestration and process performance. With this study, we respond to recent calls for novel studies in this area and highlight the impact of well-orchestrated CPM and BPM initiatives on organizational performance.

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Section: Corporate Performance Management and Organizational Performancementioning

confidence: 99%

The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance

et al. 2021

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Help those helping others - the role of universities in facilitating digitalisation and virtualisation in non-profit organisations

Jabbar,

Apostolidis,

Baines

et al. 2024

J Technol Transf

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In this paper we explore the role of universities in supporting the adoption of digitalisation and virtualisation technologies in non-profit organisations, through the development of strategic partnerships. Despite the increasing interest in technology transfer and adoption in various industries, there is currently very limited research on the opportunities and challenges digital technologies can create for organisations supporting societal change. By adopting a Service-Dominant logic (S-D logic) lens, we explore technology transfer as an interaction between organisations, and we use in-depth interviews with 13 non-profit organisations based in the UK, to understand better their current level of technology adoption and the challenges they face in the technology adoption process. We then explore how universities, as strategic partners, can act as intermediaries, supporting more meaningful technology adoption by non-profits and their stakeholders. We conclude that universities need to move beyond their focus on the dyadic relationships with industry and consider themselves as facilitators of interactions and value co-creation within the wider technology transfer ecosystem, as they need to consider several diverse stakeholders if they are to support the digitisation and virtualisation in non-profits.

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IT usage and fundraising performance in nonprofit organizations: Empirical evidence from Buddhist temples in Thailand

Pholphirul

Bhatiasevi

2023

Information Development

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The use of IT has seen great success in the private sector and is now beginning to fill a similar role for non-profit organizations (NPOs) as well. The use of IT in fundraising activities in NPOs has been studied in the past. But applying this concept in the case of Buddhist temples, which make up the majority of NPOs in a Buddhist country like Thailand, has never been done before. Using the national survey of 16,895 Buddhist temples in Thailand and econometrics modeling reveals that using IT in temple management has a statistically significant effect on generating higher income from fundraising activities. Using the Internet and computers can boost temple donations and fundraising by promoting religious activities. And temples that use websites and social media seem to receive more government subsidies. In addition, other variables, such as location, number of monks and staff, pro-social activities, and temple age, also represent strong determinants of fundraising performance. Therefore, we find that Buddhist temples in Thailand would do well to use the Internet and social media to develop content, provide advice, and preach online, as these technology-enhanced activities play an important role in increasing fundraising efficiency. Thus, training in such current communication technology should be provided to monks so that they can take advantage of such tools to not only increase their productivity, but also to equip themselves with other, up-to-date skills to enhance the religious education of their congregations that they currently provide through traditional preaching.

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Integrated performance management using information technology: a study of UK charities

Cited by 4 publications

References 23 publications

The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance

The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance

Help those helping others - the role of universities in facilitating digitalisation and virtualisation in non-profit organisations

IT usage and fundraising performance in nonprofit organizations: Empirical evidence from Buddhist temples in Thailand

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