Integrating momentary and long-term UX

Luojus, Satu

doi:10.1145/2414536.2414593

Cited by 3 publications

(3 citation statements)

References 13 publications

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“…However, this is no linear process, because ordinary experiences may be suddenly interrupted by unexpected incidents, attracting attention and generating cognitive load, suddenly becoming an unordinary experience. In temporal models of user experience, like that of Luojus (2012), long-term user experience-as created cumulatively over time-highly corresponds to how we describe workers' reflection on ordinary experiences. Similarly, what is considered a short-term user experience-being dynamic and connected to a specific moment or situationcorresponds to workers' reflection on unordinary experiences.…”

Section: Theoretical Conceptionsmentioning

confidence: 99%

Factory Workers' Ordinary User Experiences: An Overlooked Perspective

Meneweger

Wurhofer

Fuchsberger

et al. 2018

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Experiences with technology often are described as exciting and outstanding, for instance, in relation to novel technologies at home or at work. In this article, we aim to complement this perspective by emphasizing people's mundane and ordinary experiences with technology, that is, unremarkable experiences happening in the background of people's attention. Based on our investigations of user experience in a semiconductor factory, we show how such ordinary experiences are substantial in workers' everyday interactions with technology, which are mainly shaped by repetitive activities and routines. However, current conceptions of user experience seem to overlook those mundane experiences and how they can contribute to positive experiences with technology, as well as work engagement in the factory. In this article, we describe how ordinary experiences can be understood and described to amend current user experience conceptions by discussing theoretical, methodological, and design consequences.

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Section: Theoretical Conceptionsmentioning

confidence: 99%

Factory Workers' Ordinary User Experiences: An Overlooked Perspective

Meneweger

Wurhofer

Fuchsberger

et al. 2018

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“…We need information about long-term user experience, as it is not very reliable to evaluate an immediate user experience to predict real-life user experience or evaluate the success of a product. Many studies have been conducted and models have been developed examining long-term user experience [42][43][44][45][46][47][48]. Moellendorff et al [49] emphasized a longitudinal approach when developing a model for user experience, and distinguished between micro-(one hour use), meso-(a few weeks of use) and macro-(years of use) perspectives on the role of time in user experience.…”

Section: User Experiencementioning

confidence: 99%

User Experience of Wearable Technologies: A Comparative Analysis of Textile-Based and Accessory-Based Wearable Products

Baskan

Goncu-Berk

2022

Applied Sciences

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Wearable technology components have been integrated into accessories and then clothes over the evolutionary process. In the future, it is predicted that wearable technologies will be patchable and implantable. Despite progress in wearable technologies, there is an adaptation problem in wearable technologies. One of the most important reasons for this problem is the negative product experiences of the users. In this study, we investigated the user experiences of accessory-based and textile-based wearable technologies. Due to the temporality of the user experience, a mixed method was developed, including a survey for the expectations before use, a diary-interview for during use, and a semi-structured interview for after use. The data obtained with these methods were analyzed with SPSS and NVivo programs and the two different wearing-style experiences were compared. As a result of these analyses, it has been revealed that textile-based wearable technologies give a more positive experience during and after use and may be preferred over accessory-based wearable technologies in terms of wearability.

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“…Some of these measures include, for example, learnability, long-term performance, error-rate, satisfaction, attractiveness or retainability [9]. However, some other 'deeper' aspects may equally affect the user experience that go beyond the interaction aspect of the UI [15]. In some applications, the usability of the application is tied significantly to the meaning that the user makes of the information that the application provides.…”

Section: A Conceptual View For Re-thinking La Interface Designmentioning

confidence: 99%

That dashboard looks nice, but what does it mean?

Gibson

Martínez-Maldonado

2017

Proceedings of the 29th Australian Conference on Computer-Human Interaction

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As learning analytics (LA) systems become more common, teachers and students are often required to not only make sense of the user interface (UI) elements of a system, but also to make meaning that is pedagogically appropriate to the learning context. However, we suggest that the dominant way of thinking about the relationship between representation and meaning results in an overemphasis on the UI, and that rethinking this relationship is necessary to create systems that can facilitate deeper meaning making. We propose a conceptual view as a basis for discussion among the LA and HCI communities around a different way of thinking about meaning making, specifically that it should be explicit in the design process, provoking greater consideration of system level elements such as algorithms, data structures and information flow. We illustrate the application of the conceptualisation with two cases of LA design in the areas of Writing Analytics and Multi-modal Dashboards.

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Integrating momentary and long-term UX

Cited by 3 publications

References 13 publications

Factory Workers' Ordinary User Experiences: An Overlooked Perspective

Factory Workers' Ordinary User Experiences: An Overlooked Perspective

User Experience of Wearable Technologies: A Comparative Analysis of Textile-Based and Accessory-Based Wearable Products

That dashboard looks nice, but what does it mean?

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