Integrating organizational, social, and individual perspectives in Web 2.0-based workplace e-learning

Abstract

E-learning is emerging as a popular approach of education in the workplace by virtue of its flexibility to access, just-in-time delivery, and cost-effectiveness. To improve social interaction and knowledge sharing in e-learning, Web 2.0 is increasingly utilized and integrated with e-2 learning applications. However, existing social learning systems fail to align learning with organizational goals and individual needs in a systemic way. The dominance of technologyoriented approaches makes e-learning applications less goal-effective and poor in quality and design. To solve the problem, we address the requirement of integrating organizational, social, and individual perspectives in the development of Web 2.0 e-learning systems. To fulfill the requirement, a key performance indicator (KPI)-oriented approach is presented in this study. By integrating a KPI model with Web 2.0 technologies, our approach is able to: 1) set up organizational goals and link the goals with expertise required for individuals; 2) build a knowledge network by linking learning resources to a set of competences to be developed and a group of people who learn and contribute to the knowledge network through knowledge creation, sharing, and peer evaluation; and 3) improve social networking and knowledge sharing by identifying each individual's work context, expertise, learning need, performance, and contribution. The mechanism of the approach is explored and elaborated with conceptual frameworks and implementation technologies. A prototype system for Web 2.0 e-learning has been developed to demonstrate the effectiveness of the approach.

A conceptual framework for effective organizational adoption of social technologies

“…Empirical findings showed use of these technologies in workplace enable team learning create collaborative learning and virtual social environments which are useful in mentoring employees (Bosch-Sijtsema and Haapamäki, 2014). Furthermore, studies found social technologies are emerging as popular educational tools in the workplace is due to their flexible access, timely delivery, and cost-effectiveness (Wang, 2011).…”

An Experience-Type Car Maintenance Training System based on Logic Simulation

“…이-러닝은 전자적 수단에 의한 학습, 훈련, 교육의 전달 을 위해 가상공간에서 이루어지는 데이터, 정보, 기술, 혹 은 지식을 획득하기 위해 사용되는 모든 가상적 행위나 프로세스로서, 학습을 촉진하고 강화하기 위한 방식을 의 미한다 [15][16][17] . 이-러닝은 더 이상 선택이 아닌 필수가 되어 가고 있으며, 교육의 효율성과 효과성을 높일 수 있다는 기대 속에서 미래 교육의 대안이 되고 있다.…”

Exploring individual, social and organisational effects on Web 2.0-based workplace learning: a research agenda for a systematic approach

“…Wang (2011) argues that it is essential to align individual learning needs, organisational objectives and social networking in developing a Web 2.0 workplace e-learning environment. Carpenter, Li, and Jiang (2012) consider that employees are the creators and receivers of workplace learning, while the organisation grows as a learning organisation through knowledge sharing among employees, and management of that learning by the organisation.…”