Integrating the effects of price fairness and Islamic altruism with the TPB model

Sayuti, Khadijah M.; Amin, Hanudin

doi:10.1108/ijhma-07-2019-0077

Cited by 19 publications

(32 citation statements)

References 39 publications

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“…Logically, the stronger the subjective norms are, the higher the probability of intention to perform a particular behaviour. Additionally, other studies have confirmed and emphasized that peer groups, family and friends play a necessary role in selecting and promoting Islamic banking and finance (Erol and El-Bdour, 1989;Hamid and Masood, 2011;Sayuti and Amin, 2019;Metawa and Almossawi, 1998).…”

Section: Subjective Normmentioning

confidence: 93%

“…This coincided with the obligation to pay zakah, being one of the five pillars of Islam (Huda et al, 2012). PBC has also been found to be significantly related to consumer acceptance for Islamic banking and finance products (Amin, 2013;Amin et al, 2014a, 2014c, Sayuti and Amin, 2019. In another study of Muslim consumers' decision to patronize halal store, the results revealed that PBC depends on past experience and also upon things that facilitate their action (Mohd Suki et al, 2014).…”

Section: Perceive Behavioural Controlmentioning

confidence: 97%

“…Ajzen and Fishbein (2005, p. 56) affirm that attitude is a persons' judgement that performing the behaviour is good or bad, that is, whether he is in favour of or against performing the behaviour. For example, favourable attitude towards luxury fashion goods, Islamic banking and finance and halal products and services, are positively related to adoption and intention (Alam and Sayuti, 2011;Amin et al, 2017;Jain et al, 2017;Johan et al, 2017;Sayuti and Amin, 2019;Putit and Johan, 2015). Based on the above, the study hypothesizes the following: H1.…”

Section: Muslims and Non-muslims Intentionmentioning

confidence: 99%

See 2 more Smart Citations

Muslims and non-Muslims intention to hold Shariah-compliant credit cards: a SmartPLS approach

Johan

Hussain²,

Mohd

et al. 2020

JIMA

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Purpose The purpose of this paper is to examine the relationship between attitude, subjective norm, perceived behavioural control, religiosity, knowledge and Shariah-compliance with intention to hold Shariah-compliant credit card (SCCC) amongst Muslims and non-Muslims. Design/methodology/approach Researchers used survey questionnaire to collect data and applied a purposive sampling method, then analyzing the data using descriptive statistics and also multi-group analysis of SmartPLS. Findings For Muslims, attitude, subjective norm, Shariah-compliance, knowledge and religiosity are positively significant. While for non-Muslims, only attitude and subjective norm are positively significant to intention to hold SCCCs. Research limitations/implications The behavioural study only focusses on intention to hold Islamic credit cards, which is constraining the extended model of the theory of planned behaviour (TPB) without the actual performance of the behaviour, which is holding SCCCs. Secondly, the research caters for a single method, namely, quantitative without including the qualitative method to better understand and explore other factors affecting consumers’ behavioural intention. The qualitative part can be carried out by conducting interviews with practitioners, regulators and customers. Thirdly, the cultural dimensions are not combined as parts of TPBs’ antecedents for extended model that could be affecting intention, as Malaysia has diverse ethnic groups with different religious background. Practical implications In terms of managerial implications, the findings will further assist financial service providers to develop more effective marketing strategies for Islamic financial products not just to cater for the Muslims but also the non-Muslims, who are increasingly attracted to Islamic banking. As many Muslims are still holding conventional credit cards, it is timely for the Islamic financial institutions to attract them with the SCCCs. Social implications Financial marketers are expected to be qualified and well-versed on the different Islamic product structures and also the conventional products. By having such enables them to enlighten and create awareness amongst the targeted consumers in seeking Shariah-compliant financial-related products. Originality/value The research will contribute to new theoretical knowledge of an extended behavioural model in relation to customers’ perception towards SCCCs’ acceptance.

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Section: Subjective Normmentioning

confidence: 93%

Section: Perceive Behavioural Controlmentioning

confidence: 97%

Section: Muslims and Non-muslims Intentionmentioning

confidence: 99%

See 1 more Smart Citation

Muslims and non-Muslims intention to hold Shariah-compliant credit cards: a SmartPLS approach

Johan

Hussain²,

Mohd

et al. 2020

JIMA

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show abstract

“…Additionally, note that the role of the religious satisfaction variable serves as a source of mediator and not of moderator in the preferences of the clients for financing. Some researchers even conclude that between the justice perception and preferring such financing methods, the religious satisfaction factor plays a role of absolute regulation (Al-Omar & Abdel-Haq, 1996;Wajdi Dusuki, 2008;Amin, 2019;Sayuti & Amin, 2019). However, of the other factors tested, it is also concluded that the financial fairness and welfare factors have no significant impact upon the preferences for the interestfree housing financing.…”

Section: The Theory Of Fair Consumer Behaviormentioning

confidence: 99%

Do Interest-Free Financial Organizations Offer Fair Prices to Their Customers?

Uçar¹

2022

jepr

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This study seeks to observe whether or not the financial instruments offered by the interest-free financial institutions cause a dilemma in generating fair prices for the consumers. Additionally, it also attempts to provide a comparative framework towards cost-free and accessible financial offers in terms of loaning by both conventional and participation banks. As part of the study, a 34-item questionnaire has been drafted to identify the consumer behaviors within the framework of a theory of fair consumer behavior. To test the validity and reliability of the scale, exploratory factor analysis and cronbach alfa tests were utilized. Based on the findings in the test, 28 items were included in the analysis. Subsequently, multiple regression analysis was performed between four factors identified in conjunction with the exploratory factor analysis. The results confirm the hypotheses offered for the theory of fair consumer behavior. In other words, the study concludes that the interest-free financial institutions, serving as alternatives to the interest-based financial system, attract the fair financial system perceptions of the consumers not just because they offer interest-free products and services, but also because of additional factors.

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“…Much research was performed for insights into the factors that should be prioritised by financial institutions for marketing strategies, customer behaviours and bank attributes (reputation, products, services and pricing). Regardless, systematic empirical works on the subject area for a comprehensive depiction of current literature remained lacking (Sayuti et al , 2020; Razak et al , 2020; Sayuti and Amin, 2019; Yi and Zhongkai, 2018; Zabri and Mohammed, 2018; Amin and Hamid, 2018; Amin et al , 2017; Amin, 2017b; Ibrahim et al , 2017; Amin et al , 2016; Basri et al , 2016; Amin et al , 2014a; Amin et al , 2013; Alam et al , 2012; Taib et al , 2008; Mohamed Imtiyaz et al , 2017). Despite the availability of various literature review methodologies, the systematic literature review (SLR) outweighs typical literature counterparts that are rife with various issues involving reviewer and selection bias and broad selection (Robinson and Lowe, 2015).…”

Section: Introductionmentioning

confidence: 99%

Factors influencing customers’ selection of Islamic home financing: a systematic review

Ibrahim

Sapian

2021

IJHMA

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Purpose This study, using systematic literature review (SLR) aims to highlight and summarise current studies on the factors influencing customers’ Islamic home financing (IHF) selection and Islamic banking product preference, which has gained popularity within the banking sector over the past three decades. The SLR could map evolution and research fields, recommend a particular categorisation and determine primary issues to demonstrate current trends, future research directions and theoretical development. Design/methodology/approach The SLR was performed with a four-step reporting standard for the systematic evidence syntheses review method (research question formulation, systematic searching, quality assessment and data extraction) using 33 screened articles between 2008 and 2020 from two primary databases (Scopus and Web of Science) and one supporting database (Google Scholar). Findings The resulting factors could be categorised into four primary themes: consumer behaviour, consumer attributes, bank attributes and bank attributes (Islamic). The themes were subsequently divided into 16 sub-themes. Notably, all the factors proved essential for consumers’ evolving preferences and product competitiveness in the market. Research limitations/implications This study encountered two limitations based on database selection and research period. Practical implications This SLR aimed to offer useful insights into the factors that should be prioritised by financial institutions for marketing approaches by investigating consumer behaviours. Originality/value This study pioneered an SLR on the study area for useful insights into the current research limitations and recommendations on future study directions. Specifically, the study method facilitated critical discussions and comparisons to past research outcomes and objectivity with triangulation from distinct perspectives.

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Integrating the effects of price fairness and Islamic altruism with the TPB model

Cited by 19 publications

References 39 publications

Muslims and non-Muslims intention to hold Shariah-compliant credit cards: a SmartPLS approach

Muslims and non-Muslims intention to hold Shariah-compliant credit cards: a SmartPLS approach

Do Interest-Free Financial Organizations Offer Fair Prices to Their Customers?

Factors influencing customers’ selection of Islamic home financing: a systematic review

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