Integrating UX work with agile development through user stories: An action research study in a small software company

Ananjeva, Alisa; Persson, John Stouby; Bruun, Anders

doi:10.1016/j.jss.2020.110785

Cited by 30 publications

(16 citation statements)

References 28 publications

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“…Why do most people use Scrum? Several interviewees answered that Scrum is easier to use at the scale of the company they work for, besides being more free and comfortable [25]. This is in line with research findings that Agile, which was once thought to be just for developers, is now becoming popular and significant for organizations in general, as well as the UX world [26], [27].…”

Section: Software Development Methods Implemented In Companysupporting

confidence: 75%

User Experience Design Practices in Industry (Case Study from Indonesian Information Technology Companies)

Nugraha

Fatwanto

2021

ELINVO

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User Experience (UX) is a term that has received a lot of attention in the last decade. The number of industries whose consider the importance of implementing the UX design process within their development cycle has increased. Therefore, we think it is important to investigate how UX design processes are implemented in the industries. In this research, we take a qualitative approach with descriptive methods by investigating six information technology companies in Indonesia. As a result, we found that most of these information technology companies implement the UX design process as part of their operation and consider that the UX design process is an important part of software development. Each company has its order and priorities in regard to the UX design processes and only follows their established UX design process framework in order to meet their product development requirements. We also found that there are different UX design process approaches from these six companies.

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Section: Software Development Methods Implemented In Companysupporting

confidence: 75%

User Experience Design Practices in Industry (Case Study from Indonesian Information Technology Companies)

Nugraha

Fatwanto

2021

ELINVO

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“…For this reason, it is not surprising that academia is constantly researching solutions that transfer UX activities effectively to Agile development. 24,[151][152][153][154]…”

Section: Results On the Applied Development Solutionsmentioning

confidence: 99%

“…However, merely implementing these techniques in isolation is insufficient according to studies. [20][21][22][23][24] UX activities must be integrated into development processes and considered throughout projects, just like the applied development methodologies and other practices used to support other software quality criteria.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

User‐centered approaches in software development processes: Qualitative research into the practice of Hungarian companies

Szabó

Hercegfi

2022

J Software Evolu Process

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Integrating user‐centered approaches into development processes is one of the main challenges nowadays that derives from different objectives of software engineering (SE) and human‐computer interaction (HCI) fields. For SE experts, the main goal is quality code creation, whereas for HCI professionals, it is the continuous product interaction with the users. The major question is what tools and timings can be used together to achieve these goals effectively. Therefore, this article provides comparative, exploratory, and qualitative research about possible solutions on how practitioners transfer HCI values and practices to SE processes. The current practice of software companies was studied by conducting interviews on a sample of 13 Hungarian Information Technology companies to explore the SE processes in respect of several dimensions (applied development models, the integrity of user‐centered methods, and the user experience [UX] maturity). According to preliminary expectations, the development processes of the various companies proceed in different steps; nevertheless, they can be well grouped together based on the UX methods applied. The results representing the various user‐centered processes can be considered useful for future decision makers of software companies worldwide.

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“…The agile method, which is the most common now, was invented to enable the interaction with users for better requirements collection while building software rapidly [9], [10]. However, agile based methods are still criticized for not being able to understand the user pointof-view and the context of use [10], [11], and for not focusing on documentations which can be necessary for further development [6]. For overcoming these drawbacks, end-users should be involved in all development stages through user centered agile software development approach [10].…”

Section: Introductionmentioning

confidence: 99%

RAPD: Rapid and Participatory Application Development of Usable Systems During COVID19 Crisis

Daraghmi

2022

IEEE Access

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Software development methods have been evolved to enable producing usable systems rapidly while considering all requirements. Several studies have focused on the need to balance between rapid development and capturing requirements related to user experience and business workflow. This balance has become more urging during COVID19 because many businesses want to quickly transfer to usable electronic systems that are accurate, efficient, easy to learn, satisfy users and support remote work. Therefore, this paper proposes a framework by integrating Rapid Application Development (RAD) method with Participatory Design (PD) method for enabling rapid production of usable systems. Both RAD and PD consist of design stages that can overlap and generate new phases where users participate in the design process and accelerate the production. Five usability tests are also added to the framework to validate the usability of the design at all stages. The Action Research method is used to assess the framework empirically in a context of an urgent need to an electronic system, and qualitative data analyses were conducted. The results show that the framework can be adopted by software companies because it satisfies the requirements of adopting software development methods. Also, the system developed using the framework is usable. The paper concludes that COVID19 affects software development by emphasizing rapid development while maintaining workflow. Also, using video conference for remote design assists in meeting users more frequently and in creating concise requirement documentation.

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Integrating UX work with agile development through user stories: An action research study in a small software company

Cited by 30 publications

References 28 publications

User Experience Design Practices in Industry (Case Study from Indonesian Information Technology Companies)

User Experience Design Practices in Industry (Case Study from Indonesian Information Technology Companies)

User‐centered approaches in software development processes: Qualitative research into the practice of Hungarian companies

RAPD: Rapid and Participatory Application Development of Usable Systems During COVID19 Crisis

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