Integration and coordination: Advancing China's fragmented e-government to holistic governance

Gao, Xian; Song, Yingfa; Zhu, Xiaorui

doi:10.1016/j.giq.2012.12.003

Cited by 32 publications

(15 citation statements)

References 12 publications

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“…As Gao, Song, and Zhu (2013) note, despite its history of centralized planning, China's e-government approaches arose haphazardly and were badly fragmented by competing public bureaucracies. Initially its efforts were aimed at purely economic goals such as tariff collection, import-export licenses, and currency exchange settlement.…”

Section: East Asiamentioning

confidence: 99%

Asian geographies of e-government

Warf

2014

Eurasian Geography and Economics

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Roughly, 40 percent of people in Central, South, East, and Southeast Asia now use the Internet. Given the technology's growth, many governments have adopted it to reshape how they interact with their citizens, including tax collection and service provision. There are a variety of applications of e-government ranging from downloading of forms to more interactive types, such as applications for licenses, Internet voting, and citizen input into public policy. This paper opens with a review of e-government and its implications. Second, it turns to the digital divide in Asia, a major obstacle to e-government implementation. Third, it utilizes two measures of e-government compiled by the United Nations: the e-government readiness and e-participation scores, to provide an overview of how e-government implementation varies among the region's countries. The fourth part offers a series of vignettes that highlight how e-government varies among countries, including the most and least successful examples. It concludes by emphasizing that there is no standard model that can be used to understand the phenomenon; rather e-government must be understood contextually and in a geographically specific manner.The extremely rapid growth of the Internet -now used by 37 percent of the world's population -has unleashed enormous changes in how the planet's netizens (Internet users) communicate, are entertained, shop, obtain information, and interact. It has also changed how governments interact with their citizens. Electronic government, or e-government, has become increasingly widespread not only in the economically developed world, but in developing countries as well. Definitions of e-government vary (Yildiz 2007), but all involve the use of the Internet to deliver government information and services, change administrative procedures, and improve citizen input and participation. Web 2.0, which allows users to interact with government bureaucracies rather than just passively receive information, has expedited this process considerably. The topic has been extensively scrutinized by scholars (for a review, see Rocheleau 2007). However, the bulk of such work concentrates on e-government in economically developed countries, while developing ones have been largely overlooked (Basu 2004).This paper examines e-government in Asia (here defined to exclude the Middle East), including its Central, South, East, and Southeast components. It has two primary goals: first, it seeks to illustrate that e-government has made steady gains throughout the region. Second, it demonstrates that social and spatial context matters: e-government preparedness, implementation, policies, and effects are highly uneven among (and likely *

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Section: East Asiamentioning

confidence: 99%

Asian geographies of e-government

Warf

2014

Eurasian Geography and Economics

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“…4 CIDI Shanghai stands for the China Industrial Design Institute Shanghai. governance practices are also devised to respond to the challenges posed by the environment (Gao et al, 2013;.…”

Section: Research Settingmentioning

confidence: 99%

Governments’ social media use for external collaboration

Wang

Medaglia

2017

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As social media technologies permeate public life, the current forms of collaboration between government and non-government stakeholders are changing. The purpose of this paper is to investigate how social media use reconfigures the organizing practices around such collaboration. A case study of a collaborative e-government project showcases how emergent organizing practices through external social media differ from existing ones along the dimensions of time, task, team, and transition. Design/methodology/approach This paper presents a case study of a collaborative e-government project on open data, organized by Shanghai Municipality, local businesses, universities, and NGOs, using an external social media platform, WeChat. Adopting the theoretical lens of temporary organization, the paper identifies the key aspects of change emerged in the organizing practices of this collaboration. Findings The findings outline how the use of external social media reconfigures the collaboration between government and non-government stakeholders along the four dimensions of time, task, team, and transition. The new form of collaboration is reconfigured along the lines of: (1) an ad-hoc and non-linear management of time; (2) Discursive task creation, assignment and engagement among stakeholders; (3) a serendipitous engagement of team members based on expertise; and (4) shifiting formal and informal organizing practices.

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“…The concept of holistic governance has been formulated in studies related to national public service systems but possesses the practical potential to be applied to multiple institutional arrangements. With the help of this concept, holistic governance covers "vertical and horizontal modes of public affairs governance" that has increased private actors' participation in order to achieve a public purpose that could be used to achieve the co-production of public services [9]. Recently, there have been calls to apply the perspective of holistic governance to the process of carrying out public e-services projects [10].…”

Section: Introductionmentioning

confidence: 99%

Holistic Governance for Sustainable Public Services: Reshaping Government–Enterprise Relationships in China’s Digital Government Context

Ding

2020

IJERPH

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The notion of holistic governance was originally proposed to make up for the fragmentation of public service provision. However, such a notion also has a great potential to be transferred and understood in the digital government context in China, where there is an increasing need to reshape the landscape of government–enterprise relationships that can enable enterprises to involvement effectively in holistic governance, or the planning and design of public services. However, previous empirical studies on holistic governance have neglected the question of how to make this happen. The aim of this article is to fill these gaps, building on holistic governance theory, this article offers a theoretical framework for government–enterprise relationships under the holistic governance paradigm. The framework identifies a comprehensive set of relationships that explain how these relationships affect enterprises’ participation in public service provision. The empirical analysis is based on case studies of four e-services cooperation programs in China. We report three main findings. First, economic incentive should be developed in combination with a holistic governance strategy in order to encourage policymakers to reshape government–enterprise relationships. Second, it seems that the implementation of holistic governance is more effective when complemented with a managerial strategy in relation to organizational transformation. Finally, trust-building between governments and enterprises plays a pivotal role in nurturing the holistic governance paradigm. These findings have important policy implications for efforts to promote enterprise participation and cross-sector solutions to fragmented public service provision.

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Integration and coordination: Advancing China's fragmented e-government to holistic governance

Cited by 32 publications

References 12 publications

Asian geographies of e-government

Asian geographies of e-government

Governments’ social media use for external collaboration

Holistic Governance for Sustainable Public Services: Reshaping Government–Enterprise Relationships in China’s Digital Government Context

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