Proceedings of 5th International Scientific Conference Contemporary Issues in Business, Management and Education ‘2017 2017
DOI: 10.3846/cbme.2017.044
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Integration of EFQM Excellence Model in RTU Development Strategy: Pilot Project Review

Abstract: Abstract. Research described in this article provides analysis of potential improvements gained to management process of higher education institutions and strategic planning by applying EFQM model and European Standarts and Guidelines (ESG). This research indicates the most crucial process elements of strategic planning in higher education institutions. Authors have analyzed pilot project where the EFQM excellence model and ESG are applied to the process of the strategic planning. Based on Riga Technical Unive… Show more

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Cited by 2 publications
(2 citation statements)
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“…Therefore, there is a need for continuous work and efforts to achieve a degree of excellence management practice considering the European model. The results of this study are consistent with the results of the study of (Zeps, Iljins & Ribickis, 2017), which indicates the role of the EFQM in improving strategic planning, internal processes and quality management. A study by Sarialtin (2017) indicates that the EFQM is an ongoing management tool for quality improvements and external linkages with the University.…”
Section: Discussion Of the Results Of The First Questionsupporting
confidence: 89%
See 1 more Smart Citation
“…Therefore, there is a need for continuous work and efforts to achieve a degree of excellence management practice considering the European model. The results of this study are consistent with the results of the study of (Zeps, Iljins & Ribickis, 2017), which indicates the role of the EFQM in improving strategic planning, internal processes and quality management. A study by Sarialtin (2017) indicates that the EFQM is an ongoing management tool for quality improvements and external linkages with the University.…”
Section: Discussion Of the Results Of The First Questionsupporting
confidence: 89%
“…The presentation considered the chronological order, starting with the most recent studies, including local, Arab and international studies. A study by Zeps, Iljins, and Ribickis, (2017) aims to explore the role of the European Excellence Model (EFQM) in providing an analysis of the potential improvements in the management process of higher education institutions and strategic planning. To achieve the objectives of the study, the strate-gic planning process for the pilot project was evaluated at Riga Technical University in Europe.…”
Section: Previous Studiesmentioning
confidence: 99%