2017
DOI: 10.1177/0972150916666969
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Integration of Quality and Innovation Practices for Global Sustainability: An Empirical Study of Indian SMEs

Abstract: The purpose of this article is to pragmatically analyze the effects of quality and innovation practices on the organizational performance from the sustainability perspective. Further, the researcher also aims to understand the effect of quality and innovative initiatives on the global sustainability as a whole. The study uses data obtained from a survey of 126 organizations comprising manufacturing (121) and services (5) both in India. The respondents chosen to answer the questions must have sufficient knowled… Show more

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Cited by 22 publications
(17 citation statements)
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“…Figure shows a breakdown of the number of studies in our research on barriers to environmentally sustainable SMEs. Barriers that seem to come up for SMEs are lack of resources, lack of knowledge, and lack of government support and legislation (Doluca, Wagner, & Block, ; Gupta, ; Yacob & Wong, ). Lack of knowledge was specifically more observed in developing countries.…”
Section: Resultsmentioning
confidence: 99%
“…Figure shows a breakdown of the number of studies in our research on barriers to environmentally sustainable SMEs. Barriers that seem to come up for SMEs are lack of resources, lack of knowledge, and lack of government support and legislation (Doluca, Wagner, & Block, ; Gupta, ; Yacob & Wong, ). Lack of knowledge was specifically more observed in developing countries.…”
Section: Resultsmentioning
confidence: 99%
“…Measurement of business performance is using a balanced scorecard developed by to Kaplan and Norton (1992) to evaluate aspects of the company on four dimensions, namely, financial dimensions and non-financial dimensions that include customer perspectives, internal business processes, and learning and growth. Measurement of innovation ability uses indicators of organizational innovation, processes, products/services, marketing, and relationships (Martinez-Cones et al, 2017;Gupta, 2017;Rajapathirana & Hui, 2018). Before being distributed, the questionnaire had passed a pilot test to 30 respondents and its validity and reliability was tested using SPSS 16.0.…”
Section: Methodsmentioning
confidence: 99%
“…As a result, products, processes, and practices will be developed with the target of social value creation, along with increased economic returns. These practices will lead to improvements of the product and/or service quality, resulting in financial returns, a higher market share, and a sustainable growth pattern [23,24]. As a consequence, sustainability targets are strongly connected to the adoption of eco-innovations, given their respect for the environment and their requirements in terms of efficient resource management [25], and apply to goods, services, processes, or business models [14].…”
Section: Sustainable Resource Managementmentioning
confidence: 99%