“…Reviewing literature on social media use in IT the following 19 categories of different types content were discovered: Blogs, Bookmarking, Communities, Content Sharing, Crowdfunding, Customer Relationship Management, Dashboards, Enterprise Resource Planning, Mashups, Mobile, Photosharing, Podcasting, Project Management, Question and Answer Sites, Social Media Monitoring and Analytics, Social Networking, Socialized News, Video Sharing and Wikis (Arazy & Gellatly, Bale, 2014;Cawthorne, 2011;Christ et al, 2012;Deans, 2012;Fieseler & Fleck, 2013;Gorra & Finlay, 2009;Gray et al, 2011;Harris, 2008;Heilesen, 2010;Lackie & Terrio, 2007;Sung-Min, 2012;Yakushigawa, Yanagimoto & Yoshioka, 2013). Several of these categories have a larger focus on Information Technology Professionals: Customer Relationship Management, Enterprise Resource Planning, Project Management and Social Media Monitoring and Analytics.…”