Intellectual capital analysis as a strategic tool

Roos, Göran; Bainbridge, A.; Jacobsen, Kristine

doi:10.1109/emr.2002.1032396

Cited by 66 publications

(85 citation statements)

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“…The human capital has been defined as the combined knowledge, skill, innovativeness, and ability of the organization"s employees to meet the task at hand Bontis (2000). Roos et al, (2001) stated that human capital comprises of competence, skills, and intellectual agility of the individual employees. According to Stewart (2003) the human capital as "the capabilities of individuals required to provide solutions to customers" and according to Stewart the human capital is the cream of the intellectual capital.…”

Section: Related Literaturementioning

confidence: 99%

Education and Work-Experience - Influence on the Performance

Kotur¹,

Anbazhagan²

2014

IOSRJBM

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Section: Related Literaturementioning

confidence: 99%

Education and Work-Experience - Influence on the Performance

Kotur¹,

Anbazhagan²

2014

IOSRJBM

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“…All intangible assets that contributed to increasing organizational performance, including employee skills, experience and attitude belonged to IC. Roos et al pointed out that IC was developed through knowledge management and included intangible assets such as patents and trademarks. Ulrich indicated that it was the product of employees' competence, their practices and opinions, and their commitment to the organization.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Structure capital could be further subdivided into relationship and organizational capital. Roos et al divided enterprise value into financial capital and IC, the latter was further subdivided into human and structure capital. Human capital included employee competence, attitudes and intelligence, while structure capital contained the relationships with the outside world and the organizational capital used to improve operational efficiency.…”

Section: Literature Reviewmentioning

confidence: 99%

Examining the relationship between intellectual capital and performance of listed environmental protection companies

Yang

Liang

et al. 2017

Env Prog and Sustain Energy

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Environmental deterioration from industrial development in mainland China has become a focus for public concern. The emerging environmental protection (EP) industry has become prominent recently because it has set high standards for technology and equipment, and has been tasked to provide solutions to difficult environmental problems. In this paper we looked at the performance of the EP industry using econometric software, intellectual capital architecture and data collected from 35 Chinese enterprises for 2010 through 2014. Intellectual capital (IC) is subdivided into human capital (HC), innovation capital (INC) and structure capital (SC). Using the Value Added Intellectual Capital coefficient (VAIC), we have built a multiple regression model to explore the relationship between the performance of IC and EP. We found that while the human and structural components of IC exert a significant positive influence on enterprise performance, innovation capital does not. We have offered suggestions for performance improvements to the EP industry through IC management. © 2017 American Institute of Chemical Engineers Environ Prog, 36: 1056–1066, 2017

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“…Despite this, there is a certain consensus regarding the three components or basic dimensions: Human Capital, Structural Capital and Relational Capital (Stewart, 1997;Cañibano et al, 1999;Sullivan, 1999;Brennan and Cornell, 2000;Petty and Guthrie, 2000;S anchez et al, 2000;Roos et al, 2001;Bontis, 2002;Ordóñez, 2002;Bueno, 2003;Palacios-Marqu es and Garrigós-Simón, 2003;Kaufmann and Schneider, 2004;Boedker et al, 2005;Marr and Roos, 2005).…”

Section: Resource-based View: Ic As a Source Of Competitive Advantagementioning

confidence: 99%

Impact of Relational Capital on Business Value

García-Merino

García-Zambrano

Rodríguez‐Castellanos

2014

J. Info. Know. Mgmt.

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Intangible resources, or intellectual capital, are currently known to be the drivers of economic growth. Today's society is known as the knowledge-based society. Knowledge is the main strategic resource that is capable in itself of generating new knowledge. Therefore, intangible resources have become the competitiveness base for any company, as their ownership provides the company with the opportunity to generate sustainable competitive advantage and increases the value of the company. One of the most important dimensions of intellectual capital is the relational capital (Prahalad and Ramaswany, 2000). Relational capital is de¯ned as the knowledge embedded in the relationships with any stakeholder that in°uences the life of the organisation. Relationships with stakeholders are the necessary condition for building, maintaining and renewing resources, structures and processes over time, as¯rms can access critical and complementary resources through external relationships. Some authors [Prahalad, CK and V Ramaswamy (2000). Coopting customer competence, Harvard Business Review, 78(1) 79-87.] suggest that the customer has become a new source of obtaining competitive advantage for the organisation. The customer and satisfaction have become the aim of companies as it is only way to attain sustainable performance. Companies that improve their relations with their clients, and the satisfaction of the latter, will therefore achieve a better business performance and will increase their value. There is a gap in the literature about this topic. Few works have been done in this aspect; for that, our research thus seeks to analyse whether customer satisfaction is re°ected in the total value of the intangibles. A sample of the main Spanish companies, those quoted on the IBEX-35 (the main index of reference of the Spanish Stock Exchange, comprising the 35 companies with greatest liquidity on the Spanish Stock Exchange) are included and the relationship between the relational capital, measured by satisfaction of customers variable, and the total value of the company has been analysed. A positive relationship is then obtained between both variables, that is, improved customer satisfaction is positively associated with an increased business value, but that is not statistically signi¯cant.

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Intellectual capital analysis as a strategic tool

Cited by 66 publications

References 0 publications

Education and Work-Experience - Influence on the Performance

Education and Work-Experience - Influence on the Performance

Examining the relationship between intellectual capital and performance of listed environmental protection companies

Impact of Relational Capital on Business Value

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