Intelligent container shipping sustainability disclosure via stakeholder sentiment views on social media

Zhou, Yusheng; Li, Xue; Wang, Xueqin; Yuen, Kum Fai

doi:10.1016/j.marpol.2021.104853

Cited by 16 publications

(7 citation statements)

References 49 publications

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“…Eight studies explore (B) the reactions of Twitter users or companies to CSR content (Fig. 1) (Giacomini et al, 2021b;Grover et al, 2019;Pons et al, 2021;Zhou et al, 2022) or communication strategies (Araujo & Kollat, 2018;Jiang & Park, 2022;Xu & Saxton, 2019) (Gregory D Saxton et al, 2021. These approaches also include the caption of content for example on which SDGs is reported (Grover et al, 2019;Zhou et al, 2022) or determination of communication strategy in a first step (Gregory D Saxton et al, 2021).…”

Section: Smm and Analytic Methods For Stakeholder Reaction (B)mentioning

confidence: 99%

“…1) (Giacomini et al, 2021b;Grover et al, 2019;Pons et al, 2021;Zhou et al, 2022) or communication strategies (Araujo & Kollat, 2018;Jiang & Park, 2022;Xu & Saxton, 2019) (Gregory D Saxton et al, 2021. These approaches also include the caption of content for example on which SDGs is reported (Grover et al, 2019;Zhou et al, 2022) or determination of communication strategy in a first step (Gregory D Saxton et al, 2021). To identify whether a tweet contains CSR information, a variety of methods is applied, similar to what we described for the TMP.…”

Section: Smm and Analytic Methods For Stakeholder Reaction (B)mentioning

confidence: 99%

“…To measure success and success factors of CSR communication on Twitter, researchers and practitioners try to employ all metrics the platform has to offerby themselves or to create new ones. Stakeholder engagement for example can be measured on Twitter by the number of comments, likes and (textual) retweets per post (Giacomini et al, 2021a;Zhou et al, 2022). Adding the analysis of the user opinion expressed within a tweet, reply or retweet, by mining user sentiment (Pak & Paroubek, 2010) enables companies to understand factors facilitating positive user mentions (Alboqami et al, 2015;Chu & Sung, 2015) and to support topic selection suitable for the (online) community.…”

Section: Twitter Data For Csr Strategy Successmentioning

confidence: 99%

“…There are two approaches to define necessary sample inclusion criteria: (1) by the application of relevant CSR search terms (B. K. Chae & E. O. Park, 2018;Giacomini et al, 2021b;Jiang & Park, 2022;Pilař et al, 2019;Pons et al, 2021) e. g. #CSR, that are identified individually (Etter, 2014) or rely on or expand (Patuelli et al, 2021) existing keyword lists based on the GRI standards (Elkington, 1997;Gamerschlag et al, 2010;Jiang & Park, 2022) or (2) by applying a priori account selection criteria (Araujo & Kollat, 2018;Mazza et al, 2022;Patuelli et al, 2021;Salvatore et al, 2020;Xu & Saxton, 2019;Zhou et al, 2022). More specifically, we find five studies relying on selection according to company size (and geographical focus): Dow Jones Industrial Average Index (USA), S&P 1500 (USA), FTSE 350 (UK), Fortune 200 and 500.…”

Section: Sm Data Extraction and Sample Selection Approachesmentioning

confidence: 99%

See 3 more Smart Citations

Assessing the Organizational Interoperability of the National Single Digital Gateway (GOV.GR)

Margariti,

Stamati,

Anagnostopoulos

et al. 2024

Proceedings of the Annual Hawaii International Conference on System Sciences

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Adopting corporate social responsibility (CSR) is becoming increasingly mandatory as international legislation puts pressure on companies to implement and report on appropriate CSR measures. As of 2024, a significant number of companies will need to report on CSR topics for the first time. To identify relevant topics that resonate best in the industry or even with one's own stakeholder groups and should therefore be picked up, addressed and reported on preferentially, social media mining (SMM) can be an efficient approach for companies. By reviewing applied SMM and analytic methods of Twitter data, we identified four methodological approaches that use algorithms to identify relevant CSR topics for companies to engage with. This scoping review thus provides a systematized overview of SMM pipelines for use, being equally relevant for academics and practitioners aiming at computational analysis of Twitter content regarding CSR activities and communication.

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Section: Smm and Analytic Methods For Stakeholder Reaction (B)mentioning

confidence: 99%

Section: Smm and Analytic Methods For Stakeholder Reaction (B)mentioning

confidence: 99%

Section: Twitter Data For Csr Strategy Successmentioning

confidence: 99%

Section: Sm Data Extraction and Sample Selection Approachesmentioning

confidence: 99%

See 2 more Smart Citations

Assessing the Organizational Interoperability of the National Single Digital Gateway (GOV.GR)

Margariti,

Stamati,

Anagnostopoulos

et al. 2024

Proceedings of the Annual Hawaii International Conference on System Sciences

View full text Add to dashboard Cite

show abstract

“…Overall, technology-driven companies aim to provide the knowledge needed by all decision-makers in all sectors to make quick, effective, and beneficial decisions [22]. Owing to their efficient human capital and agile structure, technology-driven companies can easily open their way forward during crises and contribute to economic sustainability and achieving the goals of resistance economy [23]. Morioka et al (2022) increased the sustainability of economy through the development of new technologies and innovations.…”

Section: Theoretical Framework and Hypotheses Developmentmentioning

confidence: 99%

The Effect of Knowledge Management on the Sustainability of Technology-Driven Businesses in Emerging Markets: The Mediating Role of Social Media

et al. 2022

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Sustainability is a fundamental principle for human resource management worldwide. This study aimed to examine the effect of knowledge management components on the sustainability of technology-driven businesses mediated by social media in emerging markets. This descriptive-correlational study was conducted in April 2022. The statistical population comprised 537 businesses, and the sample size (estimated using Cochran’s formula) was 224 research and development employees. A 25-item questionnaire scored on a 5-point Likert scale was administered to collect data, which were analyzed in SmartPLS 3. The findings showed that for technology-driven businesses to be in a sustainable environment, knowledge management components must be applied in all parts of the company. The application of knowledge management creates value and a sustainable competitive advantage in a dynamic environment. Furthermore, effective participation in the organizational social network can activate knowledge management and create value. Thus, knowledge acquisition through social media optimizes learning and ideation, and for technology-driven companies that lack resources, this acquisition enables development and sustainability in a dynamic environment.

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Research trend in Sustainable Development Goals reporting: a systematic literature review

Low,

Abdullah,

Khatib

2023

Environ Sci Pollut Res

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Intelligent container shipping sustainability disclosure via stakeholder sentiment views on social media

Cited by 16 publications

References 49 publications

Assessing the Organizational Interoperability of the National Single Digital Gateway (GOV.GR)

Assessing the Organizational Interoperability of the National Single Digital Gateway (GOV.GR)

The Effect of Knowledge Management on the Sustainability of Technology-Driven Businesses in Emerging Markets: The Mediating Role of Social Media

Research trend in Sustainable Development Goals reporting: a systematic literature review

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