A decentralized PI/PID controller based on the frequency domain analysis for two input two output (TITO) coupled tank systems is exploited in this paper. The fundamentals of the gain margin and phase margin are used to design the proposed PI/PID controller. The basic objective is to keep the tank at the predetermined level. To satisfy the design specifications, the control algorithm is implemented for decoupled subsystems by employing a decoupler. First-order plus dead time (FOPDT) models are obtained for the decoupled subsystems using the model-reduction technique. In addition, the control law is realized by considering the frequency domain analysis. Further, the robustness of the controller is verified by considering multiplicative input and output uncertainties. The proposed method is briefly contrasted with existing techniques. It is envisaged that the proposed control algorithm exhibits better servo and regulatory responses compared to the existing techniques.