Intentions and Behaviours: Record-Keeping Practices of Pre-Service Teachers During Professional Experience

Shaw, Simon; Pedersen, Scott J.; Cooley, Dean; Callingham, Rosemary

doi:10.14221/ajte.2013v38n6.3

Cited by 1 publication

(2 citation statements)

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“…ERMA New Zealand participants explained that their workload influenced their ability to perform the recordkeeping responsibilities expected of them; if they were busy, then managing records became a lower priority task. This is similar to the finding by S.G. Shaw et al (2013) that inconvenience and prioritisation of tasks limited the use of the EDRMS. Some ERMA New Zealand participants felt that completing recordkeeping related tasks was a requirement in addition to their primary role and something to do when they were not busy:…”

Section: Organisational Characteristicssupporting

confidence: 88%

“…This suggestion that ICTs make it burdensome for staff to save records was also explored by S. G Shaw, Pedersen, Cooley and Callingham (2013) who investigated how pre-service teachers used an EDRMS to collect, record, interpret and use classroom data on their students during professional experience. The research identified a range of themes that prevented or limited the ability of the participants to use the EDRMS in ways that aligned with their intentions, including:…”

Section: Understanding the Recordkeeping Behaviours Of Individualsmentioning

confidence: 99%

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From street-level to screen-level bureaucracy: Front-line public servants’ recordkeeping behaviours in ICT-enabled agencies

Rapson¹

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<p>Recordkeeping is a ubiquitous task within the public sector: public agencies rely on evidence of activities, in the form of public records, to coordinate activities, track resources, establish precedents, monitor performance as well as maintain consistency and continuity. Many public servants are responsible for recordkeeping; however, to date, little is known about the recordkeeping behaviours of these individuals, particularly about the recordkeeping behaviours of public servants who interact with members of the public on a daily basis. The purpose of this study is to explore the recordkeeping behaviours of New Zealand front-line public servants within ICT-enabled state sector agencies to understand these behaviours and their associated governance implications. This inductive study began with multiple case studies that sought to explore the recordkeeping behaviours of front-line public servants. The second data collection phase involved a series of qualitative focus group interviews that explored the wider implications of the case studies, with the specific focus on understanding the governance implications. The empirical data was reviewed, drawing on the three theoretical concepts that established the analytical lens for this study: recordkeeping informatics, personal information management strategies, and the influencing factors on front-line public servants’ decision-making behaviours. Findings from this study suggest that front-line public servants have varying degrees of discretion to perform recordkeeping behaviours. A key outcome of this research is the identification of factors that influence the recordkeeping behaviours of front-line public servants: personal characteristics, organisational characteristics and the broader community.</p>

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Section: Organisational Characteristicssupporting

confidence: 88%

Section: Understanding the Recordkeeping Behaviours Of Individualsmentioning

confidence: 99%

From street-level to screen-level bureaucracy: Front-line public servants’ recordkeeping behaviours in ICT-enabled agencies

Rapson¹

View full text Add to dashboard Cite

show abstract

Intentions and Behaviours: Record-Keeping Practices of Pre-Service Teachers During Professional Experience

Abstract: The current expectation of teachers in Australia is

Cited by 1 publication

References 14 publications

From street-level to screen-level bureaucracy: Front-line public servants’ recordkeeping behaviours in ICT-enabled agencies

From street-level to screen-level bureaucracy: Front-line public servants’ recordkeeping behaviours in ICT-enabled agencies

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