Interaction between the consultant and client: a two-sided view from the National Library of Switzerland*

Wüst, Ruth; Oßwald, Achim

doi:10.3233/isu-1994-14107

“…In North America, Europe, and Australia, self-employment began to receive attention in the 1980s and developed into an increasingly common and supported career path for information professionals (Broadbent & Kelson, 1984;de Stricker, 2008;Frey, 1985;Warr, 1992;Wüst & Oswald, 1994). Today, the Association of Independent Information Professionals (AIIP) and the Special Library Association (SLA) are key players in connecting and supporting self-employed information professionals internationally.…”

Section: Introductionmentioning

confidence: 99%

The role of social capital for self-employed information professionals in Aotearoa New Zealand

Traser¹

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<p>Research problem: The aim of this qualitative study was to explore how self-employed information professionals perceive the role of social capital in the development of their businesses in New Zealand. This required gaining an understanding of their professional relationship-building, networking, help-seeking and related activities. Methodology: A purposive sample of eight self-employed information professionals was interviewed. The interviews were semi-structured and occurred via Skype, phone, and face-to-face meetings. Anderson, Park, and Jack’s (2007) conceptual framework of social capital served as a theoretical lens in the interview design and data analysis. Results: Social capital was described in terms of giving (voluntary activity) and sharing (exchanging information and resources). Ethics, generosity, human touch, and mutuality emerged as important behavioural principles in the development of strong and effective relationships and networks. Apart from market opportunities, personal and professional well-being appeared to be equally important outcomes of social capital. Implications: In focusing on a lesser-known, but potentially growing, occupational group of sole traders, the study contributes to the library and information studies and social capital research in New Zealand. The results are indicative only and more data is needed, but they provide a useful resource for future and present self-employed information professionals.</p>

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“…In North America, Europe, and Australia, self-employment began to receive attention in the 1980s and developed into an increasingly common and supported career path for information professionals (Broadbent & Kelson, 1984;de Stricker, 2008;Frey, 1985;Warr, 1992;Wüst & Oswald, 1994). Today, the Association of Independent Information Professionals (AIIP) and the Special Library Association (SLA) are key players in connecting and supporting self-employed information professionals internationally.…”

Section: Introductionmentioning

confidence: 99%

The role of social capital for self-employed information professionals in Aotearoa New Zealand

Traser¹

0

View full text Add to dashboard Cite

<p>Research problem: The aim of this qualitative study was to explore how self-employed information professionals perceive the role of social capital in the development of their businesses in New Zealand. This required gaining an understanding of their professional relationship-building, networking, help-seeking and related activities. Methodology: A purposive sample of eight self-employed information professionals was interviewed. The interviews were semi-structured and occurred via Skype, phone, and face-to-face meetings. Anderson, Park, and Jack’s (2007) conceptual framework of social capital served as a theoretical lens in the interview design and data analysis. Results: Social capital was described in terms of giving (voluntary activity) and sharing (exchanging information and resources). Ethics, generosity, human touch, and mutuality emerged as important behavioural principles in the development of strong and effective relationships and networks. Apart from market opportunities, personal and professional well-being appeared to be equally important outcomes of social capital. Implications: In focusing on a lesser-known, but potentially growing, occupational group of sole traders, the study contributes to the library and information studies and social capital research in New Zealand. The results are indicative only and more data is needed, but they provide a useful resource for future and present self-employed information professionals.</p>

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National Libraries around the World 1993–1994: A Review of the Literature

Beer¹,

Hendrikz²

1995

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Interaction between the consultant and client: a two-sided view from the National Library of Switzerland*

Cited by 3 publications

References 2 publications

The role of social capital for self-employed information professionals in Aotearoa New Zealand

The role of social capital for self-employed information professionals in Aotearoa New Zealand

The role of social capital for self-employed information professionals in Aotearoa New Zealand

National Libraries around the World 1993–1994: A Review of the Literature

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