Interactions among factors influencing knowledge management in public-sector organizations: A resource-based view

Pee, Loo Geok; Kankanhalli, Atreyi

doi:10.1016/j.giq.2015.06.002

Cited by 139 publications

(123 citation statements)

References 83 publications

(126 reference statements)

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“…Competitive advantage is created on the basis of social legitimacy (Hart, 1995). The tacit competence acquired through the involvement of employees to prevent pollution is a resource that cannot be acquired or imitated by competitors (Hart, 1995;Pee & Kankanhalli, 2015). Product stewardship is related to sustainable competitive advantage because it helps to accumulate complex resources, such as easy the flow of communication across functions, departments, and organizational boundaries.…”

Section: Hr Management and Sustainable Competitive Advantagementioning

confidence: 99%

Sustainable Competitive Advantage Needs Green Human Resource Practices: A Framework for Environmental Management

Almada

Borges

2018

Rev. adm. contemp.

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ResumoO objetivo deste ensaio teórico é analisar o papel da gestão de recursos humanos (RH) para alcançar a vantagem competitiva sustentável (VCS) nas organizações, por meio da perspectiva da Visão Baseada em Recursos Naturais (VBRN). Foi realizada uma pesquisa bibliográfica de natureza exploratório-descritiva. Primeiro foram apresentadas definições-chave para identificar a VCS como sustentabilidade, desenvolvimento sustentável e sustentabilidade organizacional. Um quadro teórico foi desenvolvido integrando práticas de RH com estratégias da VBRN (prevenção de poluição, administração de produtos e desenvolvimento sustentável) para alcançar a VCS. A principal contribuição deste estudo é oferecer uma síntese integrativa sobre práticas de RH e estratégias da VBRN. Este artigo também agrega valor aos gerentes, apresentando formas de implementar o gerenciamento de RH para a realização da sustentabilidade organizacional.Palavras-chave: visão baseada em recursos naturais; gestão de recursos humanos; sustentabilidade; vantagem competitiva sustentável. AbstractThe aim of this theoretical essay is to analyze the role of human resource (HR) management to achieve organizational sustainable competitive advantage (SCA), through the Natural Resource Based View (NRBV) perspective. We performed an exploratory-descriptive bibliographic research. We first provide key definitions to identify SCA, such as sustainability, sustainable development, and organizational sustainability. We then developed a theoretical framework integrating HR practices with NRBV strategies (pollution prevention, product stewardship, and sustainable development) in order to achieve SCA. As results, a set of propositions regarding HR management and sustainability are offered to be empirically analyzed in future research. The major contribution of this study is to offer an integrative framework of HR practices and NRBV strategies. This paper also adds value to managers by presenting ways to implement HR management for organizational sustainability achievement.

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Section: Hr Management and Sustainable Competitive Advantagementioning

confidence: 99%

Sustainable Competitive Advantage Needs Green Human Resource Practices: A Framework for Environmental Management

Almada

Borges

2018

Rev. adm. contemp.

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“…Furthermore, there is a lack of effective mechanisms for internal dissemination and exploitation of the information collected from the citizens through their external SM. A possible explanation for the above might be the lower propensity for internal knowledge sharing of the public sector in comparison with the private sector, and in general the lack of such culture and tradition ( [1], [28]). The above are quite problematic, since, as mentioned in the Introduction, previous ACAP literature argues that in order to achieve high levels of innovation performance it is necessary to develop all the components of ACAP.…”

Section: Discussionmentioning

confidence: 99%

Social Media and Absorptive Capacity of Greek Government Agencies

Loukis¹,

Themistocleous²,

Nikolaou³

et al. 2017

Proceedings of the Annual Hawaii International Conference on System Sciences

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“…Untuk itu, agar dapat melaksanakan fungsinya sebagai organisasi sektor publik dituntut untuk dapat mengalokasikan sumber daya strategis yang dimiliki untuk menciptakan public value (Bekkers et al, 2013;Pee dan Kankanhalli. 2015), sumber daya strategis perusahaan adalah teknologi, proses dan prosedur serta pegawai yang dimiliki perusahaan, oleh karena itu pimpinan organisasi harus mampu mengalokasikan sumber daya strategis yang dimilikinya, terutama pegawai layanan (people in services) yang merupakan bagian dari sumber daya yang dimiliki perusahaan untuk langsung berinteraksi dengan pelanggan dalam menyampaikan layanan yang dapat meningkatkan kinerja perusahaan (De Farrias, 2010;Asgari, 2014;Pahi dan Hamid, 2015).…”

Section: Pendahuluanunclassified

“…Dengan tidak berpengaruhnya gaya kepemimpina transformasional terhadap kualitas pelayanan, maka yang perlu diperhatikan dan dilaksanakan di PDAM Tirta Khatulistiwa adalah pimpinan harus mampu dan mengoptimalkan sumber strategis yang dimiliki (Bekkers et al, 2013;Pee dan Kankanhalli. 2015), hal ini sesuai dengan Pendekatan resources base view (RBV) dikemukakan oleh Jay Barney, oleh karena itu kunci keberhasilan organisasi publik adalah membangun strategi berbasis sumber daya (resources base view-RBV) yang dimiliki oleh organisasi untuk memenuhi kebutuhan pelanggan (orientasi pelanggan) dan pemangku kepentingan (stakeholder).…”

Section: Simpulan Dan Saran Simpulanunclassified

Gaya Kepemimpinan Transformasional, Orientasi Pasar Dan Kualitas Pelayanan Terhadap Kinerja Pdam Tirta Khatulistiwa Pontianak Kalimantan Barat

Afifah

2018

EKUITAS

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The public sector operates in an open system with a complex environment and turbulence as well as customers are increasingly demanding. Understanding customer needs and creating value for the customer is very important ABSTRAKSektor publik beroperasi pada sistem yang terbuka dengan lingkungan yang komplek dan turbulence serta pelanggan yang semakin demanding. Memahami kebutuhan pelanggan dan menciptakan nilai bagi pelanggan sangat penting bagi organisasi sektor publik termasuk Perusahaan Daerah Air Minum (PDAM). Kepemimpinan memiliki peran penting dalam menentukan masa depan organisasi dan menciptakan publik value, oleh karena itu pimpinan harus mampu mengembangkan strategi berdasarkan visi dan misi serta implementasinya untuk mencapai sasaran perusahaan. Tujuan penelitian ini untuk mengeksplorasi pengaruh gaya kepemimpinan transformasional terhadap orientasi pasar, kualitas pelayanan serta dampaknya terhadap kinerja PDAM Tirta Khatulistiwa Pontianak. Jumlah responden 100 karyawan yang diwakili oleh masing-masing bagian yang berhubungan dengan tugas melayani pelanggan, dengan menggunakan metode purposive sampling. Alat analisis yang digunakan Structural Equation Modeling (SEM).Hasil penelitian menunjukkan bahwa, gaya kepemimpinan transformasional berpengaruh pada kinerja PDAM Tirta Khatulistiwa Pontianak, gaya kepemimpinan transformasional berpengaruh pada orientasi pasar, akan tetapi gaya kepemimpinan tidak berpengaruh pada kualitas pelayanan. Selanjutnya orientasi pasar tidak berpengaruh pada kualitas pelayanan sedangkan orientasi pasar berpengaruh pada kinerja PDAM Tirta Khatulistiwa Pontianak. Kemudian kualitas pelayanan berpengaruh pada kinerja PDAM Tirta Khatulistiwa Pontianak.Kata kunci: gaya kepemimpinan transformasional, orientasi pasar, kualitas layanan dan kinerja PDAM.

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Interactions among factors influencing knowledge management in public-sector organizations: A resource-based view

Cited by 139 publications

References 83 publications

Sustainable Competitive Advantage Needs Green Human Resource Practices: A Framework for Environmental Management

Sustainable Competitive Advantage Needs Green Human Resource Practices: A Framework for Environmental Management

Social Media and Absorptive Capacity of Greek Government Agencies

Gaya Kepemimpinan Transformasional, Orientasi Pasar Dan Kualitas Pelayanan Terhadap Kinerja Pdam Tirta Khatulistiwa Pontianak Kalimantan Barat

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