Interactive instruction in solving fault-finding problems—an experimental study

Brooke, J. B.; Duncan, K. D.; Cooper, Caroline

doi:10.1016/s0020-7373(80)80025-3

Cited by 16 publications

(7 citation statements)

References 5 publications

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“…Patrick and B. Haines task with AND gates and a transfer task with AND gates and OR gates); (c) differences in the context of the fault-finding task (e.g. Brooke et al, 1980;(d) differences in the parameters of the task such as probability of component failure and cost of testing (e.g. Duncan 197 1).…”

Section: Introductionmentioning

confidence: 99%

Training and transfer of fault-finding skill

Patrick

Haines

1988

Ergonomics

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The experiment investigated the effect of different training materials (a technical story verius a set of diagnostic heuristics) on the training and transfer of faultfinding skill. Two simulated chemical plants were used as the fault-finding domain. During the training session, fault-finding was measured before and after mastery of the training material and after practice in fault-finding. The latter test involved 'old' faults and 'new' faults from the same and different categories to those encountered during training. Subsequently transfer was measured to a second plant involving the same components and variables in a different layout to the plant used for training. Both conditions improved at fault-finding both after mastery of the training material and after practice when the test involved 'old' faults. The technical story condition performed better than the diagnostic heuristics condition on 'new' same category faults although neither condition was able to solve 'new' different category faults. Tr:tnsfer to the second plant was high and positive for both training conditions. The results are discussed with regard to the role of 'theory' in training fault-finding. It is suggested that in order to explain such training and transfer effects, it i:; necessary to define terms more precisely and to attempt to describe the cognitive representations of fault-finding skill which are developed by different t ri~itring nict hods.

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Section: Introductionmentioning

confidence: 99%

Training and transfer of fault-finding skill

Patrick

Haines

1988

Ergonomics

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“…The problem solving approach of the operator/man in the operational environment is described by Brooke and Duncan [3] where they say that the function of man in a man-machine system is increasingly that of a problem solver. They say that the issue of problem solution and the human attempt to acquire problem solving techniques through training or work experience are inevitably influenced by the way the problem is represented.…”

Section: Man-machine Systemmentioning

confidence: 99%

Some Effects of a Human Resources Strategy on Total Productive Manufacturing (TPM) improvement

Kholopane

Pretorius

Strauss

2007

PICMET '07 - 2007 Portland International Conference on Management of Engineering &Amp; Technology

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Total Productive Manufacturing (TPM) also addresses planned maintenance as well as autonomous maintenance that determine the maintenance requirement of machines in their operating context. This paper focuses on the effect of an integrated human resource strategy on Total Productive Manufacturing (TPM) and assesses how the combination of the two can increase a firm's productivity. Some results of a South African manufacturing case study company in a unique environment are presented. The main conclusion reached in this paper is that when innovative human resources practices are applied properly, they will promote total machine system efficiency and hence increase the productivity of the company.As result TPM that does not normally focus on HR is taken to a higher level, whereby the additional human factor is taken into consideration. It suggests that operators should be nurtured and be well trained as part of the TPM focus, because they are the ones who are operating those machines with intimate knowledge. The limited research presented here as part of a doctoral thesis highlights some element of human resources practice that can be applied to enable operators to be efficient and productive as part of the TPM machine system.

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“…In one case we studied the effects of providing pretraining during which features of the network fault-finding problem, such as simple diverging and converging configurations, and different output patterns were separately represented, explained and practised before attempting tasks in which they were combined. We also studied the effects of providing the problem solver with information about his redundant tests and premature diagnoses during problem solving -a technique which we had found effective in earlier problem-solving studies (Duncan, 1977;Brooke, Duncan and Marshall, 1978;Brooke, Duncan and Cooper, 1980). Both these training methods produced slight improvements separately.…”

Section: Problem Representation and General Strategiesmentioning

confidence: 99%

“…We now have the software to apply this measure to performance on the network problem. Ideally we would like to express such a measure as a message during training, as we have in earlier work on problem solving (Brooke, Duncan and Cooper, 1980). A central issue remains.…”

Section: Part 2 -Research Issues Arising Product Versus Process Measuresmentioning

confidence: 99%

Representation of Fault‐Finding Problems and Development of Fault‐Finding Strategies

Duncan

1985

PLET: Programmed Learning & Educational Technology

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This paper summarizes various studies which examine the representation of fault-finding problems and the development of fault-finding strategies. The main theoretical interest of this research was how the representation of problems in diagrams, maintenance manuals and other job aids determines the powerfulness and generality of any problem-solving strategies acquired. The studies find that improvements in problem representation tend to increase the efficiency of problem solving while improvements in accuracy are achieved by training. The effects of prolonged practice and individual differences are discussed besides the importance of product and process measures of fault finding.

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Interactive instruction in solving fault-finding problems—an experimental study

Cited by 16 publications

References 5 publications

Training and transfer of fault-finding skill

Training and transfer of fault-finding skill

Some Effects of a Human Resources Strategy on Total Productive Manufacturing (TPM) improvement

Representation of Fault‐Finding Problems and Development of Fault‐Finding Strategies

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