2024
DOI: 10.3389/fpsyg.2024.1339604
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Intercultural communication competence and job burnout in MNC employees: the mediation role of job stress

Xiaoxia Xie,
Yulu Tu,
Chienchung Huang

Abstract: This study examined the relationship between intercultural communication competence (ICC) and job burnout, as well as the mediating effects of job stress, using data collected from employees (n = 1,064) from a Chinese multinational corporation in Brunei. Through regression analysis and mediation effect tests, we found that ICC was negatively associated with job burnout (β = −0.19, p < 0.001) and job stress (β = −0.08, p < 0.001). Job stress was positively associated with job burnout (β = 0.65, p … Show more

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