Interface feature prioritization for web services: Case of online flight reservations

Şeneler, Çağla; Başoğlu, Nuri; Daim, Tuğrul U.

doi:10.1016/j.chb.2008.12.028

Cited by 29 publications

(8 citation statements)

References 35 publications

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“…Basoglu et al [6,8], Daim et al [18] and Tanoglu et al [51] studied adoption of software in business settings. Seneler et al [47,48] explored the adoption of online services. Basoglu et al [7], Daim et al [17], Kargin et al [30] and Phan et al [44] explored adoption of mobile services.…”

Section: Literature Reviewmentioning

confidence: 99%

What will it take to adopt smart glasses: A consumer choice based review?

Başoğlu

Daim

2017

Technology in Society

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Wearable technologies have become a reality already. Their impact in some fields has already been seen. We explore the factors which are important and help the adoption of these technologies. Specifically we study the adoption factors of smart glasses. Technology adoption process depends on preferences and needs of people who use the systems under study. We explore these phenomenon through two frameworks: Product Characteristics and User Intention Characteristics. The purpose of the first framework is to examine the effects of smart glass design features; Stand-alone device, field of view, interaction, price, and display resolution on user preference through an experimental study and we use conjoint analysis. The second framework explore many more factors such as self-efficacy, anxiety, involvement, risk-task characteristics, enjoyment, usefulness, ease of use, attitude and intention. A web survey supplemented by visual aids was used.

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Section: Literature Reviewmentioning

confidence: 99%

What will it take to adopt smart glasses: A consumer choice based review?

Başoğlu

Daim

2017

Technology in Society

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“…Similar efforts were done in the case of other application in Turkey and thus the use of such theories was validated. These applications included general software [6] online services [59,60] and enterprise resource planning software [5,36] For the purpose of this study, the cases of diabetes and obesity patients are included in this project. The results indicate that patients prefer performance provided through cost effective means.…”

Section: Introductionmentioning

confidence: 99%

Determining Patient Preferences for Remote Monitoring

2010

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This paper presents the patient preferences for an application in remote health monitoring. The data was collected through a mobile service prototype. Analytical Hierarchy Process and Conjoint Analysis were used to extract the patient preferences. The study was limited to diabetes and obesity patients in Istanbul, Turkey. Results indicated that sending users' data automatically, availability of technical support, and price are key factors impacting patient's decisions. This implies that e-health service providers and designers should focus on the services that enable users to send measurement results automatically instead of manually.

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“…Wood, Cox, and Cheng () mentioned the importance of attention and proposed eight design issues to consider for developing systems that are aware of user attention. In their research, Seneler, Basoglu, and Daim () studied five product design features (customization, adaptive behavior, memory load, content density, and speed) that affect user preferences. Murrell () explained design principles that should be taken into account for use in a multilingual, multicultural environment.…”

Section: Literature Reviewmentioning

confidence: 99%

Exploring Adaptivity in Service Development: The Case of Mobile Platforms

Başoğlu¹,

Daim²,

Polat³

2013

J of Product Innov Manag

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Together with the developing technologies of a fast-evolving Web environment, computers, and handheld devices, human-computer IntroductionI nformation is the absolute means for social beings to improve themselves, control the environment, and organize their relations with nature and other people. However, with today's fast-evolving technologies and Internet environment, information is everywhere at any time. The challenge is obtaining useful information and dealing with that information with the utmost ease through interaction with computers. Human computer interaction occurs at the user interface, which has a distinct role in determining acceptance of a system. Based on the technology acceptance model (TAM), a model that explains how information systems users accept a technology when they are presented with a new one, acceptance of a system is explained as a function of perceived usefulness (PU) and perceived ease of use (PEOU). There are several external variables that impact PU and PEOU, and those external factors affect system acceptance indirectly (Davis, Bagozzi, and Warshaw, 1989). The content and interface design of every single application should be addressed accordingly in a way to enhance the consumer's attitude about using the system by considering the related impact of external variables through system usage. Adding adaptivity into systems may be one of the ways to do so. This paper explores potential external variables that impact mobile system acceptance and the effects of those variables through the limited interface of a mobile device. We expect that different external variables have different impacts on PEOU and PU, and that adaptivity, one of the external variables that we mostly dwell upon, enhances both ease of use (EoU) and usefulness, and indirectly influences behavioral attitudes in mobile system adoption. Also, these external variables are expected to have effects on each other, which influences mobile information systems (IS) acceptance through mediation of PEOU, PU, and behavioral attitude. Prior to this study, in order to provide a more realistic set of variables as input to the final framework, several mobile user interface designs and prototypes were developed; and usability testings, questionnaires, in-depth interviews, and a brainstorming session occurred, where the framework (an experimental study) was tested with a quantitative model.The framework provided here would help mobile platform developers to finetune their system features, including both product and service features, depending on the market segment of each product derived out of a platform. This study used a mobile travel guide service as the application platform. Literature ReviewResearch has several streams related to our objectives. Many researchers in many studies and applications have delved into user interfaces, the interaction layer of the human-computer relationship, and the research has been conducted from several perspectives, including a significant amount of work specifically in the adoption of informati...

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Interface feature prioritization for web services: Case of online flight reservations

Cited by 29 publications

References 35 publications

What will it take to adopt smart glasses: A consumer choice based review?

What will it take to adopt smart glasses: A consumer choice based review?

Determining Patient Preferences for Remote Monitoring

Exploring Adaptivity in Service Development: The Case of Mobile Platforms

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