Interlending and document supply: a review of the recent literature: 68

Abstract

PurposeThe purpose of the paper is to provide a review of the most recent literature concerning document supply and related matters.Design/methodology/approachThe paper's approach is the reading of over 150 journals as well as monographs, reports and websites.FindingsElectronic books remain a minority market but the literature at least remains optimistic and readers are improving in quality and acceptability. Open access continues to grow but with continuing and widely differing views on its impact – especially the author‐pays model. Recent mandating decisions will mean a step change in the both the creation and the growth of institutional and subject repositories. Increasing concerns are being expressed about the monopolistic implications of Google and there are some stout counter arguments. A number of interesting articles on document supply show it to be in robust health. The economic crisis will have a mixed impact on document supply as libraries consider cuts in acquisition budgets.Originality/valueThe paper represents a useful source of information for librarians and others interested in document supply and related matters.

Expanding services in a shrinking economy: desktop document delivery in a dental school library

“…In the United States, while some authors report decreases in ILL due to factors such as increased access to electronic journals [3][4][5][6], others have seen a slight decrease followed by a large increase in requests or have simply remained on a trajectory of increased requests for ILL services. The increases are attributed to cancellation of ''big deal'' packages [6], new programs added to curricula [5,7,8], materials budget cuts [9,10], addition of document delivery service for library-owned materials [1,11,12], increased marketing for ILL services by the library [1,13,14], or discontinuation of fees for document delivery service [7].…”