Interlending and document supply: a review of the recent literature: 80

McGrath, Mike

doi:10.1108/02641611211283822

“…Libraries provide electronic document delivery services to supply documents from their subscribed journals and other materials to customers who often rate the service highly for the speedy delivery of high-quality copies, including colour (Hill and Roth, 2009). But even in today's digital world, resource sharing and document supply is a costly affair to libraries because, as McGrath (2012) notes, publishers continue to strictly control access via Digital Rights management techniques and fully Open Access scholarly publishing models continue to be a small part of research outputs. This is especially the case in Middle East countries generally because of the lack of library cooperation and resource sharing.…”

Section: Introductionmentioning

confidence: 99%

“…But even in today's digital world, resource sharing and document supply is a costly affair to libraries because, as McGrath (2012) notes, publishers continue to strictly control access via Digital Rights management techniques and fully Open Access scholarly publishing models continue to be a small part of research outputs. This is especially the case in Middle East countries generally because of the lack of library cooperation and resource sharing.…”

Section: Introductionmentioning

confidence: 99%

The role of the document delivery service at an evolving research library in Saudi Arabia

Vijayakumar

¹

,

Barayyan

²

2015

Interlending &Amp; Document Supply

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.*Related content and download information correct at time of download. The role of the document delivery service at an evolving research library in Saudi Arabia J.K. Vijayakumar and Faten Al BarayyanKing Abdullah University of Science and Technology, Jeddah, Saudi Arabia Abstract Purpose -This purpose of this study was to assess the effectiveness of the document delivery service according to user perception, and a usage analysis was done to inform collection building and refining. This is especially important in a high-calibre research community, where the usage, interests and research groups and disciplines are still evolving. Design/methodology/approach -To collect the responses of document delivery service users, an online questionnaire was used with 12 multiple-choice questions and two open-ended questions. The questionnaires were sent only to the users of this service, and the responses were collected anonymously. Two surveys were conducted, in 2010 and 2013, with the same questions. The responses are displayed graphically prepared to compare the results. There were 71 responses in 2010 and 95 in 2013. Findings -In both surveys, the majority of users rated the service, staff behaviour, speed, quality, etc. with a high satisfaction level. Document delivery order statistics are a major decision-making tool, in addition to usage analysis, for developing a better, economical and highly utilized collection in brand new libraries. Originality/value -This is the first published study of user perception of document delivery in Saudi Arabia.

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The BALIS interlibrary loan system: a new network in Beijing

Wang

¹

2011

Interlending &Amp; Document Supply

3

0

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Purpose -The purpose of this paper is to describe a new local interlibrary loan (ILL) system between universities in Beijing, China. Design/methodology/approach -The paper provides a descriptive analysis of the BALIS ILL system. Findings -The paper finds that BALIS ILL has developed rapidly in the past two years but there are still some problems to solve. Originality/value -This paper will be relevant to librarians interested in resource sharing in China.

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New developments at Copac: access to the merged online catalogues of major UK and Irish academic libraries

Jeskins

¹

,

Cousins

²

2011

Interlending & Document Supply

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -This paper's aim is to describe recent developments at Copac -the service that gives access to the merged catalogues of many online catalogues of major university, specialist and national libraries in the UK and Ireland, including the British Library. Design/methodology/approach -The paper is a descriptive account. Findings -The paper identifies and describes some major improvements that are being made to Copac. Originality/value -The paper is a valuable update on the service provided by Copac.

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Interlending and document supply: a review of the recent literature: 80

Cited by 9 publications

References 18 publications

The role of the document delivery service at an evolving research library in Saudi Arabia

The role of the document delivery service at an evolving research library in Saudi Arabia

The BALIS interlibrary loan system: a new network in Beijing

New developments at Copac: access to the merged online catalogues of major UK and Irish academic libraries

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