International Collaboration in Transorganizational Systems Development: The Challenges of Global Insourcing

Rao, Madhu T.; Earls, Terrence W.; Sánchez, Gloria Elena Cruz

doi:10.1080/1097198x.2007.10856449

Cited by 9 publications

(8 citation statements)

References 13 publications

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“…Governments and organizations currently view sourcing as a global activity to achieve business objectives and improve the standard of living of people in low income countries (Friedman, 2005). Improvement in telecommunications infrastructures has facilitated the development of highly skilled pools in low income economies whereby organizations in high income (developed) countries are seeking collaboration with partner firms located in these countries (Rao, Earls & Sanchez, 2007).…”

Section: Discussionmentioning

confidence: 99%

The Impact of ICT Investments on Human Development: A Regression Splines Analysis

Bankole¹,

Osei-Bryson²,

Brown³

2013

Journal of Global Information Technology Management

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Despite the worldwide growth in investments in information and communication technology (JCT), few studies have investigated the complex interactions between components of JCT investments and different dimensions of human development. The purpose of this study is to explore the conditional impacts of JCT investments (Hardware, Software, Internal Services Spending and Telecommunication) on two dimensions of Human Development (Standard of Living and Health) within three contexts (classified as High, Medium and Low income countries). To carry out the study, archival data concerning JCT investments and human development for 51 countries with the largest JCT markets were collected for the period 1994 to 2003. The study utilized a novel approach called regression splines to analyse the data. Results suggest, among other things, that: (1) the impact of investments in the different JCT components varies with context; (2) impacts are in many cases conditional and complex; and (3) the direction of impacts of JCT investment on Standard of Living may be different from the corresponding directions of impacts on Health. It is therefore necessary for policy makers or IS executives to do in-depth tradeoff analysis between the different components of JCT investment to determine appropriate allocations.

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Section: Discussionmentioning

confidence: 99%

The Impact of ICT Investments on Human Development: A Regression Splines Analysis

Bankole¹,

Osei-Bryson²,

Brown³

2013

Journal of Global Information Technology Management

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“…Best practices: Using a trans-organisational development model, Rao et al [2007] analyze the reasons behind the failure of two globally dispersed software development teams within the same parent organisation to meet the scheduled release deadline. Based on the case findings, the authors offer a framework of lessons learned and best practices for captive software offshoring.…”

Section: "Outcome"-stagementioning

confidence: 99%

“…While half of these lessons deal with precontract activities (e.g., vendor selection), the other half focuses on post-contract activities (e.g., meeting structure). Rao et al [2007] QUAL Factor in the use of an on-site engagement manager into the staffing models and ratios Allow business users to share in the offshore benefits Rottman and Lacity [2006] QUAL Break projects into segments for IP protection Ready the infrastructure Clear project goal Rao et al [2007] QUAL Focal point for any escalation Formal agreements for project communication Specific project milestones and checkpoints Sufficient slack time to account for latency Robust measures and independent audits to manage and assess offshore outsourcing programs Rottman and Lacity [2008] QUAL Knowledge transfer (precontract activities)…”

Section: "Outcome"-stagementioning

confidence: 99%

Information Systems Offshoring—A Literature Review and Analysis

Wiener¹,

Vogel²,

Amberg³

2010

CAIS

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IS offshoring has become one of the most discussed phenomena in IS research and practice. Particularly due to its rapid evolvement, current research on IS offshoring lacks a consolidated view on existing results. The article at hand seeks to meet this need by systematically reviewing and analyzing prior academic literature on IS offshoring. Based on a review of top-ranked IS and management journals as well as IS conference proceedings, we compile an exhaustive bibliography of ninety-six publications solely focusing on IS offshoring from a (project) management perspective. To adequately address the immense diversity of these publications, a multi-perspective research framework consisting of three perspectives, namely, research focus, research approach, and reference theory, is introduced and forms the basis for our literature analysis. The analysis results confirm the appropriateness of our framework and reveal directions for future research along the framework perspectives: Most importantly, in an effort to increase the significance and the trustworthiness of their results, researchers should apply a more theory-driven approach and provide a better description of their research context. Moreover, future research needs to pay particular attention to the pre-implementation stages of an IS offshoring initiative as well as the special nature of nearshoring and captive offshoring. Across all project stages, researchers should not only concentrate on the client point of view but incorporate multiple points of view.

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“…Importantly, to build trust, clients and vendors have to work together intensively to exchange information. However, literature shows that collaboration within a multisourcing context is often problematic, because it is difficult to establish and monitor control and coordination mechanisms (Rao et al, 2007), including and specifically in international settings. Wiener and Saunders (2014) argue that, in a competing IT multisourcing arrangement, collaboration between actors is essential to aligning their interests, avoiding tensions and creating common value.…”

Section: It Multisourcingmentioning

confidence: 99%

“…Research indicates there are a number of issues that may restrict value creation in a global context, which include the well-researched cultural differences, (Hofstede, Hofstede, & Minkov, 2010) the unwillingness among actors to share their skills, technology and risks on a global level (Romero & Molina, 2011), difficulties in applying control and coordination mechanisms (Rao, Earls, & Sanchez, 2007) and the inability of actors to establish a network of complementors (Morgan, Feller, & Finnegan, 2013). As a result, actors may create barriers rather than share information and knowledge in a bid to capture common value (Kotlarsky, Oshri, & Willcocks, 2007).…”

Section: Introductionmentioning

confidence: 99%

Tensions in Global IT Multisourcing Arrangements: Examining the Barriers to Attaining Common Value Creation

Plugge

Bouwman

2018

Journal of Global Information Technology Management

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Previous contributions on IT multisourcing were mainly focused on strategy and governance. The way in which actors exchange value as well as information and knowledge has been ignored. Given this void, this paper adopts the ecosystem metaphor and concepts from business model thinking to study common value creation and capturing. An exploratory, casestudy is used to study a global IT multisourcing arrangement. The results indicate four barriers in ecosystems that may hinder value creation: managed interdependencies, resource integration, ecosystem boundary spanners, and formal inter-organizational contractual agreements. We contribute to IS literature by exploring, beyond the strategic decision to collaborate, the complexity and mutual dependencies of competing and collaborating actors within a global IT multisourcing context.

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International Collaboration in Transorganizational Systems Development: The Challenges of Global Insourcing

Cited by 9 publications

References 13 publications

The Impact of ICT Investments on Human Development: A Regression Splines Analysis

The Impact of ICT Investments on Human Development: A Regression Splines Analysis

Information Systems Offshoring—A Literature Review and Analysis

Tensions in Global IT Multisourcing Arrangements: Examining the Barriers to Attaining Common Value Creation

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