This article aims to determine the causes of the delays in South African construction project planning, discussing the centralised hierarchical planning system factors, multiple agencies/spheres of government regarding building-permit approval factors, and systems and spheres of government/multiple agencies for improving preconstruction project planning in South Africa. It also describes a one-stop centre as a framework for improving South African preconstruction planning. The nature of planning in South Africa is influenced by many legislative measures. The delays being experienced in the educational infrastructure project have attributed to the backlogs currently existing in the delivery of basic education infrastructure. This study was conducted using a quantitative research design technique to assess the secondary data findings through primary data gathered on about 106 construction industry operatives. The primary data collected from the 106 construction operatives focused on architects, engineers, surveyors, and contractors. The researchers conducted a pilot survey with experts/professionals before an industry-wide survey as a questionnaire pretest. The finalised questionnaire was used as a data-gathering technique in the quantitative study approach. A focus group discussion was held to validate the findings. The collected information was then subjected to quantitative analysis in SPSS Version: 29.0.2.0 to verify the veracity of the research. According to the findings, a one-stop centre would enhance systems and sectors of government/multiple agencies and prevent preconstruction project-planning delays in South Africa. A centralised hierarchical planning system is essential for reducing preconstruction-planning delays and multiple agencies/sectors of the government delaying building-permit approvals. The critical research contribution is in that expanding on what is already known about preconstruction project planning in South Africa, this study shows how crucial it is to identify and understand the factors that influence preconstruction project planning in that country. The limitation, however, is that, regarding South Africa, the available literature indicates that there is a problem with systems responsible for approving construction projects. In conclusion, by proposing a structure known as the one-stop centre (OSC) to address the issues that lead to delays in preconstruction project planning in South Africa, this study offers a significant contribution.
