International models of ferry service delivery

Khazabi, Massoud

doi:10.1080/18366503.2017.1285216

Cited by 2 publications

(1 citation statement)

References 2 publications

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“…Ferry transport as a travel service is mainly offered in short sea shipping routes, notably, the connections between islands and coastal cities (Gan et al, 2017). Ferries provide convenient, flexible, fast and cost-efficient waterborne transportation for people living in Hong Kong and Macau as well as for people travelling for sightseeing and gambling (Song and Witt, 2006;Khazabi, 2017). Ferries are a convenient and low-cost transport system (Chan et al, 1999;Ceder, 2006;Ceder and Sarvi, 2007), allowing travellers to shop, work, live, go to school and enjoy recreation across all of Hong Kong and Macau (Meligrana, 1999;Wong and Lam, 2006).…”

Section: Ferry Services Between Hong Kong and Macaumentioning

confidence: 99%

The effects of safety delivery and safety awareness on passenger behaviour in the ferry context

Lau

Weng

2020

Maritime Policy & Management

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This research empirically examines passengers' perception of safety delivery and awareness on their preventative behaviours in the ferry context. Using survey data collected from 422 ferry passengers in Hong Kong, confirmatory factor analysis and structural equation modeling were conducted. An exploratory factor analysis identified two main dimensions of safety delivery, namely: safety facilities and safety demonstration. Safety awareness was further clustered into three dimensions, which included safety information, vessel condition and rescue equipment. Resuts indicated that safety delivery and safety awareness positively influence passengers' preventative behaviour, as well as safety delivery positively influences passengers' safety awareness. This study highlighted the importance of passengers' perception of safety awareness and safety delivery in ferry safety. Implications of the study findings for improving safety in ferry operations and suggestions for the development of safety delivery are discussed.

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