International Student Stakeholders of the Academic Library

Smart, Cherry-Ann

doi:10.1080/10572317.2017.1351263

Cited by 3 publications

(6 citation statements)

References 21 publications

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“…In contrast, some of the recent literature (Belford, 2017) challenges common perceptions about international students from Asia – for example, that many do not particularly want to mix with Australian students (Belford, 2017) or have extensive experience with university libraries (Perry, 2016). In contrast, international students were often the top students from their home country (Smart, 2018), they were very diverse in their needs and experiences, and were not one homogenous cohort (Sucozhañay et al, 2014).…”

Section: Discussionmentioning

confidence: 99%

“…Stakeholder management theory (Freeman, 1984; Freeman et al, 2018) provides a theoretical perspective with which to make sense of the disparate literature concerning international students and university libraries, and to view students’ cross-cultural issues within a stakeholder theoretical context. Stakeholder management theory (Freeman, 1984) is significant as it offers a perspective where international students are viewed as key stakeholders rather than outsiders (Marginson, 2012; Smart, 2018). This conceptual reframing creates opportunities for university libraries to better differentiate in a competitive higher education market for international students (Smart, 2018; Sucozhañay et al, 2014).…”

Section: The Future Of Students’ Engagement With University Librariesmentioning

confidence: 99%

“…Stakeholder management theory (Freeman, 1984) is significant as it offers a perspective where international students are viewed as key stakeholders rather than outsiders (Marginson, 2012; Smart, 2018). This conceptual reframing creates opportunities for university libraries to better differentiate in a competitive higher education market for international students (Smart, 2018; Sucozhañay et al, 2014).…”

Section: The Future Of Students’ Engagement With University Librariesmentioning

confidence: 99%

“…These activities comprise adding value to the organisation, innovation, inclusivity and leading ethically (Freeman et al, 2018). Each of these activities involves key steps, including stakeholder identification, strategy creation, strategy implementation and evaluation of stakeholder management initiatives (Freeman, 1984; Freeman et al, 2018; Marginson, 2012; Smart, 2018; Sucozhañay et al, 2014). Stakeholder management theory offers the potential for developing further insight into understanding needs and the relevant strategies to actively engage stakeholders in university libraries (Sucozhañay et al, 2014), including international students.…”

Section: The Future Of Students’ Engagement With University Librariesmentioning

confidence: 99%

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How do Asian international students use Australian university libraries? A literature review

O’Dwyer

2022

IFLA Journal

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The findings of this literature review are applicable to university libraries globally, as students accessing libraries are now more culturally diverse than was the case historically. Prior to the COVID-19 pandemic, this diversity was due to increased numbers of international students attending selected universities in Europe, Australia, New Zealand, the UK and Canada. The literature suggests that the different information seeking, cultural transition, information disruption, English-language challenges and learning styles of Asian international students are not fully understood by western university libraries. Consequently, university libraries may not have strategically aligned to their university’s internationalisation objectives. Lack of understanding of the experiences of Asian international students potentially attenuates their well-being and academic success. Furthermore, this lack of adaption could place universities, such as those in Australia, at risk of not meeting national regulatory compliance expectations. This review examines the literature about the context of Asian international students’ use of Australian university libraries and introduces a research project that explores the lived experience of using Australian university libraries. The review identifies literature regarding the changing profile of Asian international students enrolled in Australian universities, their information-seeking behaviour, cross-cultural dimensions, their communication skills, and the expectations of an Australian university library. The review of this literature also seeks to explore who is studying international students, which methods are being used to do so, and which topics are of particular interest to the researchers. Finally, the review considers new post-COVID-19 pandemic opportunities for both libraries and other service areas to understand the needs of Asian international students as universities competitively recruit for their return.

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Section: Discussionmentioning

confidence: 99%

Section: The Future Of Students’ Engagement With University Librariesmentioning

confidence: 99%

Section: The Future Of Students’ Engagement With University Librariesmentioning

confidence: 99%

Section: The Future Of Students’ Engagement With University Librariesmentioning

confidence: 99%

See 2 more Smart Citations

How do Asian international students use Australian university libraries? A literature review

O’Dwyer

2022

IFLA Journal

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“…As the number of international students continues to grow, these issues may become an increasingly urgent problem for the Canadian university, particularly since international students should be regarded as valuable stakeholders in the university system, not simply sources of revenue (Smart, 2018). The ICIM (2016) stated that "the economic impact of international students in Canada has recently been estimated at CDN$11.4 billion" (para.…”

Section: Introductionmentioning

confidence: 99%

International Students and the Canadian University

Zip¹

2019

elip

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This paper explores the dynamic international student populations within Canadian academic institutions and their relationship with the academic library. The international student body has evolving needs that must be adequately addressed by the library and institution if growing numbers are to continue being supported. Plagiarism, language barriers, and an unawareness of library services are well-known barriers to success, while more current issues such as changing technologies are equally problematic. Through such efforts as hiring an international student librarian, academic libraries may discover the specific issues facing their institution’s international students and begin the process of addressing them in a tailored manner. Data collection would be a priority for better understanding the international students, as would partnering with professors and student organizations to market library services and promote information literacy in a Canadian context. The international student librarian may also provide continued outreach to this demographic that is inclusive, proactive, and collaborative, which would in turn create an atmosphere that fosters international student success and is able to support rising numbers.

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Increasing Patron’s Outreach and Engagement through Relationship Marketing: A Case Study

Adeogun

2022

Journal of Library Administration

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International Student Stakeholders of the Academic Library

Cited by 3 publications

References 21 publications

How do Asian international students use Australian university libraries? A literature review

How do Asian international students use Australian university libraries? A literature review

International Students and the Canadian University

Increasing Patron’s Outreach and Engagement through Relationship Marketing: A Case Study

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