Internet Retailing and Future Perspectives

Pantano, Eleonora; Nguyen, Bang; Dennis, Charles; Gerlach, Sabine

doi:10.4324/9781315674308

Cited by 10 publications

(6 citation statements)

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“…80 We see a parallel with computer and smartphone shopping channels, both of which started life largely selling luxury products targeted at younger, prosperous, and tech-savvy shoppers before becoming mainstream over decades. 81,82,83 Most metaverse business, including current retailing, relates to hedonic pursuits. 71 Shopping is not just about buying material products, but also about enjoyment, socializing, and well-being, which we see as central to metaverse retailing.…”

Section: Opportunitiesmentioning

confidence: 99%

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Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation

Koohang

Nord

Ooi

et al. 2023

Journal of Computer Information Systems

Self Cite

251

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The term metaverse is described as the next iteration of the Internet. Metaverse is a virtual platform that uses extended reality technologies, i.e., augmented reality, virtual reality, mixed reality, 3D graphics, and other emerging technologies to allow real-time interactions and experiences in ways that are not possible in the physical world. Companies have begun to notice the impact of the metaverse and how it may help maximize profits. The purpose of this paper is to offer perspectives on several important areas, i.e., marketing, tourism, manufacturing, operations management, education, the retailing industry, banking services, healthcare, and human resource management that are likely to be impacted by the adoption and use of a metaverse. Each includes an overview, opportunities, challenges, and a potential research agenda.

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Section: Opportunitiesmentioning

confidence: 99%

“…• In the early days of internet retailing, security and privacy were key barriers to adoption and we expect that metaverse retailing will follow a similar pattern, resulting in slow uptake. 7,81,83 . Future research should explore ways of alleviating consumer perceptions of risk, security, and privacy.…”

Section: Research Agendamentioning

confidence: 99%

Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation

Koohang

Nord

Ooi

et al. 2023

Journal of Computer Information Systems

Self Cite

251

View full text Add to dashboard Cite

show abstract

“…This fosters customer satisfaction with the online purchases from a particular retailer and increases the likelihood that satisfied customers will continue shopping with them in the future. The difference between e-tailing and ecommerce is that e-tailing focuses on retail goods and services, while ecommerce encompasses a broader range of activities, including the online sale of retail products, as well as online transactions, digital marketing, mCommerce, and more (Pantano, 2016).…”

Section: Digital Marketing Communication Its Influence and Current Tr...mentioning

confidence: 99%

EDAMBA 2023: Conference Proceedings

2024

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The world is changing. These words from the bestseller The Lord of the Rings now might be applicable to our new economic reality more than on the regular business days. Even though economy appears to be able to bounce back from any major disturbances for now, we face accelerated pace of crises breakouts -wars, rebellions, indebtedness, deterioration of skills, inflation, pandemics. The resilience of the system thus gradually becomes a good study area.

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“…This selling and exchange practice mainly focuses on addressing customer and governance stakeholder expectations. These retail exchange elements could be a selection from a wide range of selling and exchange practices such as vending machines [75], online retailing (ecommerce) [76], self-service checkout point of sales [77], drive-through sales store [78], and electronic catalogue mail order retail [79].…”

Section: • Retail Exchangementioning

confidence: 99%

A Framework for a Generic Retail Charter: A Guide towards Sustainability and Stakeholder Support

Venter

Duffett

2022

Sustainability

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This paper develops a framework for a generic retail stakeholder charter that addresses expectations of relevant retail business stakeholders to achieve success and sustainability. Hevner’s design science research model was used for the development of this framework. Relevant literature on retail business management, stakeholder theory, and existing charters was reviewed and used for the design of a draft generic retail charter framework. The draft framework was submitted to expert practitioners and academics for verification in terms of correctness, completeness, and relevance to develop the final retail charter framework. The framework addresses stakeholder expectations regarding relevant categories, and the structure of the retail charter addresses the identity, elements, and the management of the retail charter. The elements in the generic retail charter are structured to achieve stakeholder support by ensuring compliance, satisfaction, and excitement. This generic retail charter framework creates research opportunities for the development of detailed retail charters for every stakeholder category, and customized retail charters for individual retail businesses. The framework provides further research opportunities for retail businesses operating in a particular industry, ecommerce, various Standard Industrial Classification (SIC) codes, and other countries.

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Internet Retailing and Future Perspectives

Cited by 10 publications

References 0 publications

Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation

Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation

EDAMBA 2023: Conference Proceedings

A Framework for a Generic Retail Charter: A Guide towards Sustainability and Stakeholder Support

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