2014 9th Iberian Conference on Information Systems and Technologies (CISTI) 2014
DOI: 10.1109/cisti.2014.6877024
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Interplay between human-computer interaction and software engineering

Abstract: The challenge to transfer HCI suggested values, and practices to Software Engineering (SE) processes is not only persisting, but also systemic. Notable contributions from both fields have attempted to isolate and close the gaps between the HCI and SE, with the goal of making software products most usable. Using a scoping study approach, this article reviews notable contributions on the discourse and identifies the gaps, and shows areas that require more research attentions.

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Cited by 15 publications
(11 citation statements)
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“…Some issues with customers' organisations include reluctance to allow end users participate in software projects, perception that HCI is time consuming and a general lack of prioritization of non-functional requirements [11].…”
Section: Discussionmentioning
confidence: 99%
“…Some issues with customers' organisations include reluctance to allow end users participate in software projects, perception that HCI is time consuming and a general lack of prioritization of non-functional requirements [11].…”
Section: Discussionmentioning
confidence: 99%
“…Decision makers, such as managers and organizational scientists or HF experts with organizational design knowledge, can be included to re-design work tasks, work environment, scheduling design, balance resources, facilitate communication, training and user participation (Vicente, 2003 ; Wickens et al, 2004 ). This consideration is important because “a lack of consideration for organizational culture and standard practice is another problem of transferring HCI values, and practices to [software engineering] processes” (Ogunyemi and Lamas, 2014 , p. 4). This would require adjustment in organizational strategies on both developer and customer sides (Rauch and Wilson, 1995 ; Venturi et al, 2006 ).…”
Section: Discussion and Future Implicationsmentioning
confidence: 99%
“…Traditionally, there has been more focus on the technical aspect than the human aspect of design, but this trend is changing (Sætren et al, 2016 ). With the rapid development of the technology in the past 30 years, more attention has been paid to curricula and protocols of HF and the importance of users in interacting with computer systems (Ogunyemi and Lamas, 2014 ). Many tools developed based on research have been used in designing interactive interfaces between humans and technology (Stolterman, 2008 ) but further improvements can be made if the research becomes even more grounded in better understanding of the design and development practices to support the developers and users (Stolterman, 2008 ).…”
Section: Introductionmentioning
confidence: 99%
“…129 That is not surprising, because papers on the topic also remark communication problems between the fields of SE and HCI: the techniques, methods, processes, and professional vocabulary being used are often unfamiliar to each other, which can easily lead to misunderstandings. 130 For example, it is generally true that students in IT courses do not learn the basics of HCI, and many HCI courses do not contain the fundamentals of software development. Although most SE literature admits the importance of user involvement, even recent editions of standard books on software engineering do not necessarily describe the different UX research methods or other human-centered solutions (e.g., DT models and Dual-Track Agile).…”
Section: Interplay Between Human-computer Interaction and Software En...mentioning
confidence: 99%