Intersection of Data Science and Smart Destinations: A Systematic Review

Montero, Alexander Aguirre; López-Sánchez, José Antonio

doi:10.3389/fpsyg.2021.712610

Cited by 11 publications

(6 citation statements)

References 18 publications

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“…It can also be stated that the available information is heterogeneous, inaccessible and, mainly, outdated, according to our analysis. This situation contrasts, in principle, both with the precepts of smart destination development and with the results of related work, where sustainability is identified as one of the critical areas for the application of analytical techniques based on data science technologies for STD (Montero & López-Sánchez, 2021).…”

Section: Introductionmentioning

confidence: 89%

Smart tourism destinations really make sustainable cities: Benidorm as a case study

Montero

Zayas

Gómez-Carmona

et al. 2022

IJTC

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Purpose Tourism sustainability is a challenge for 21st-century destinations – this paper aims to analyse smart destinations' sustainability through a case study of Benidorm, the first world destination to be certified under the UNE 178501 standard as smart tourism destination (STD). Design/methodology/approach The methodological component has been divided into developing a framework for measuring sustainability through economic, social and environmental open data. Moreover, studying the plan's contribution “Benidorm, Destino Turístico Inteligente y Sostenible” to the city's sustainability through a time series analysis. Findings The main contribution shows that Benidorm's transformation into an STD leads to more sustainable cities. Thus, the conversion of Benidorm into an STD has a sustained effect in the medium and long term, contributing to the sustainability of the city. Research limitations/implications An open question as a limitation is the subjectivity of the distribution of the relative weight of each indicator. However, statistical analyses are developed to explore the relationship between indicators and global sustainability. Practical implications The debate to contextualise this paper is bridging the gap between sustainability and tourism intelligence, giving an original framework for measuring destination sustainability that provides a reasonable starting point for comparing tourism sustainability in different destinations. Social implications Tourists in the 21st century prefer environmentally friendly tourism. Marketing campaigns based on destination sustainability must be based on data rather than mere slogans. Originality/value To the best of the authors’ knowledge, the originality of this paper provides a flexible framework for measuring sustainability from open data sources, being one of the first empirical analyses to study the effects on the sustainability of converting a mature destination into an STD.

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Section: Introductionmentioning

confidence: 89%

Smart tourism destinations really make sustainable cities: Benidorm as a case study

Montero

Zayas

Gómez-Carmona

et al. 2022

IJTC

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“…Following other examples ( Montero and López-Sánchez, 2021 ; Södergren, 2021 ), a systematic review of the scientific literature was carried out to identify, classify, and synthesize the existing publications on the loyalty variable in a sports context. The procedure had three steps: identify the literature, extract the data, and present results.…”

Section: Methodsmentioning

confidence: 99%

Management of Loyalty and Its Main Antecedents in Sport Organizations: A Systematic Analysis Review

et al. 2021

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Sports management is booming, thanks to society’s growing interest in sports in general. This work provides an exhaustive review of the scientific literature of one of the variables most coveted by managers: loyalty. Antecedents positively related to loyalty are also conceptualized in this paper. The scientific literature search was limited to the last 15years to achieve a better fit with today’s context. The Web of Science database was the main search method used, along with other, secondary resources, for a total of 328 scientific articles obtained as a base for this review. The results of this study bring together the most representative data in a systematic review of the loyalty variable in the field of sports management: the antecedents of loyalty, the terms with the greatest presence in the theory, the most representative authors and sources of this topic, and so on. One of the most significant results obtained from the review of these 300 bibliographical references is that the factors to be borne in mind for marketing strategies in sports organizations are satisfaction, commitment, trust, and service quality. The literature reflects that these variables, present in studies on loyalty in general, can also be found in the literature on sports management – in particular, satisfaction and service quality. However, few papers include all these antecedents at once, making this an interesting field for future research.

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“…Finally, Cluster 4 (blue) is linked to technological innovation in tourism and is the cluster most related to the objectives of this article. It includes the terms "big data" [82,83], "information", "virtual reality" [84], "technologies" [85,86], and "artificial intelligence" [87][88][89][90].…”

Section: State Of the Art: Bibliometrics Of Tourismmentioning

confidence: 99%

Defining the Balearic Islands’ Tourism Data Space: An Approach to Functional and Data Requirements

Ordóñez-Martínez,

Seguí-Pons,

Ruiz-Pérez

2024

Data

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The definition of a tourism data space (TDS) in the Balearic Islands is a complex process that involves identifying the types of questions to be addressed, including analytical tools, and determining the type of information to be incorporated. This study delves into the functional requirements of a Balearic Islands’ TDS based on the study of scientific research carried out in the field of tourism in the Balearic Islands and drawing comparisons with international scientific research in the field of tourism information. Utilizing a bibliometric analysis of the scientific literature, this study identifies the scientific requirements that should be met for the development of a robust, rigorous, and efficient TDS. The goal is to support excellent scientific research in tourism and facilitate the transfer of research results to the productive sector to maintain and improve the competitiveness of the Balearic Islands as a tourist destination. The results of the analysis provide a structured framework for the construction of the Balearic Islands’ TDS, outlining objectives, methods to be implemented, and information to be considered.

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Intersection of Data Science and Smart Destinations: A Systematic Review

Cited by 11 publications

References 18 publications

Smart tourism destinations really make sustainable cities: Benidorm as a case study

Smart tourism destinations really make sustainable cities: Benidorm as a case study

Management of Loyalty and Its Main Antecedents in Sport Organizations: A Systematic Analysis Review

Defining the Balearic Islands’ Tourism Data Space: An Approach to Functional and Data Requirements

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