Intersectional individualization: toward a theoretical framework for youth transitioning out of the child welfare system

Rambajue, Rajendra; O’Connor, Christopher

doi:10.1080/15548732.2020.1856284

Cited by 4 publications

(1 citation statement)

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“…Complex sociotechnical domains such as the child-welfare system consist of underlying power structures where some parties hold the majority of the power, exercise agency, and exert control over other parties. Power relationships with respect to CWS have been studied extensively in sociology literature [24,72,77,107,109], however, computational text analysis of caseworkers' narratives to uncover such underlying power structures is an understudied topic.…”

Section: Power Analysis Of Personasmentioning

confidence: 99%

Unpacking Invisible Work Practices, Constraints, and Latent Power Relationships in Child Welfare through Casenote Analysis

Saxena,

Moon,

Shehata

et al. 2022

Preprint

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Caseworkers are trained to write detailed narratives about families in Child-Welfare (CW) which informs collaborative high-stakes decision-making. Unlike other administrative data, these narratives offer a more credible source of information with respect to workers' interactions with families as well as underscore the role of systemic factors in decision-making. SIGCHI researchers have emphasized the need to understand human discretion at the street-level to be able to design human-centered algorithms for the public sector. In this study, we conducted computational text analysis of casenotes at a child-welfare agency in the midwestern United States and highlight patterns of invisible street-level discretionary work and latent power structures that have direct implications for algorithm design. Casenotes offer a unique lens for policymakers and CW leadership towards understanding the experiences of on-the-ground caseworkers. As a result of this study, we highlight how street-level discretionary work needs to be supported by sociotechnical systems developed through worker-centered design. This study offers the first computational inspection of casenotes and introduces them to the SIGCHI community as a critical data source for studying sociotechnical systems.CCS Concepts: • Human-centered computing → Human-computer interaction (HCI); Empirical studies in HCI ; • Applied computing → Computing in government.

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Section: Power Analysis Of Personasmentioning

confidence: 99%