“…By showing that digital channels can serve as a substitute when traditional brick-and-mortar settings are disrupted, we contribute to the body of research that examines cannibalization and opportunities from alternative digital distribution channels (Chen et al, 2019a;Danaher et al, 2010;Deleersnyder et al, 2002;Smith and Telang, 2009). Further, by exploring the moderating effect of competition on performance on the digital platform, we add to a body of literature that explores substitution and spillovers in the sharing economy (Sundararajan, 2016) and on digital platform markets (Haviv, Huang, and Li, 2020;Reshef, 2019). Lastly, by highlighting the dual effects of market expansion and business stealing, we contribute to literature that discusses the tension between strategies that are optimal for the platform and strategies that are optimal for complementors hosted on the platform (e.g., Filippas, Jagabathula, and Sundararajan, 2019;Venkatraman and Lee, 2004;Zhu and Liu, 2018).…”