Interval of Routine Maintenance and Maintenance Performance: A Literature Review

Au-Yong, Cheong Peng; Ali, Azlan Shah; Chua, Shirley Jin Lin

doi:10.1051/matecconf/20166600007

Cited by 6 publications

(7 citation statements)

References 37 publications

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“…Works with analogous points or features identified – Yin Lee and Scott (2009), Straub (2012), Falorca et al (2013a), Lateef Olanrewaju and Abdul-Aziz (2015) and Mydin (2017). A bibliometric study, with the aim of creating the basis of a catalogue of bibliographic resources, to be used in conjunction with the SIAPME future computerised platform and to be made available to SIAPME users and managers. Studies can be found, some reflecting upon bibliometric analysis (Falorca et al , 2014; Santos et al , 2017), literature searches (Wing et al , 2016) and literature analysis and reviews (Au-Yong et al , 2016; Che-Ghani et al , 2016; Puķīte and Geipele, 2017; Lohmann et al , 2017; Galán and Gómez, 2018; Chong et al , 2018). An insight into cases of models and systems for MM, with origin, development and application in the field of industrial maintenance, as this can be a source area for such theory and operability of the BM.…”

Section: Methodological Approachmentioning

confidence: 99%

“…A bibliometric study, with the aim of creating the basis of a catalogue of bibliographic resources, to be used in conjunction with the SIAPME future computerised platform and to be made available to SIAPME users and managers. Studies can be found, some reflecting upon bibliometric analysis (Falorca et al , 2014; Santos et al , 2017), literature searches (Wing et al , 2016) and literature analysis and reviews (Au-Yong et al , 2016; Che-Ghani et al , 2016; Puķīte and Geipele, 2017; Lohmann et al , 2017; Galán and Gómez, 2018; Chong et al , 2018).…”

Section: Methodological Approachmentioning

confidence: 99%

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Main functions for building maintenance management: an outline application

Falorca

2019

IJBPA

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Purpose The purpose of this paper is to present an algorithm of procedures intended for use in building maintenance management (BMM), called SIAPME. Design/methodology/approach With basis on a literature review, an exploratory practical exercise was carried out, drawing up the SIAPME model and comprising several organisational charts with interconnections. Findings This study offers an overview of an alternative set of well-founded and integrated strategies for asset management. Overall, the basic characteristics of the outlined model seem to be in agreement with various existing models. Research limitations/implications SIAPME’s ambitious goal is to serve as a well-founded strategic basis for the development of an advanced software solution. However, it still lacks empirical validation, which could be a lengthy process. Practical implications This research can provide a valuable input for a more in-depth discussion on the identification and correction of gaps for many systems currently in use. For instance, it is believed that an eventual SIAPME software solution may have potential for full compatibility with building information models, particularly focusing on the life cycle phase of utilisation, operation and building maintenance. Originality/value Through SIAPME procedures, a building manager will be allowed to have a very broad perspective of its functions, covering nearly all the fundamental aspects for efficient and integrated maintenance, with optimal control of all players in the process. As a concept idea and by introducing emerging and technological issues, the model can be advantageous for BMM.

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Section: Methodological Approachmentioning

confidence: 99%

Section: Methodological Approachmentioning

confidence: 99%

Main functions for building maintenance management: an outline application

Falorca

2019

IJBPA

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“…Since this paper aimed to review the implementation of preventive maintenance and importance of routine maintenance for the building facilities and services in high-rise residential buildings, an extensive examination and evaluation of the relevant research works were conducted. This method referred to the studies completed by Simoes et al (2011), Roda et al (2014 and Au-Yong et al (2016). The literature search and evaluation encompassed published documents like articles in the journal, conference papers and books.…”

Section: Methodsmentioning

confidence: 99%

A literature review of routine maintenance in high-rise residential buildings

Au-Yong

Ali

Chua

2019

JFM

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Purpose Facilities management plays a significant role in the housing industry to support human daily routine and enhancing the productivity of the activities in and around the residential. Nonetheless, facilities management has not been readily encouraged or adopted by the Government in Malaysia in any structured way. The maintenance approaches adopted are mostly corrective which resulting poor service delivery, poor user satisfaction and endless maintenance backlogs. Thus, this paper aims to review the implementation of preventive maintenance and importance of routine maintenance frequency for the building facilities and services in high-rise residential buildings. Design/methodology/approach An extensive literature review published in between 1987 to 2016 has been carried out on the implementation of preventive maintenance strategy specifically routine maintenance. The building facilities and services which are divided into essential and value-added were identified and tabulated systematically to further form a theoretical framework to demonstrate the association between routine maintenance of building facilities and services and maintenance outcome. Findings The findings of the study argued that the routine maintenance might affect the maintenance performance. Future research is proposed to investigate the optimal frequency of routine maintenance to enhance maintenance performance. Originality/value This study identified the importance of routine maintenance by providing the classification of facilities and services, which fundamentally support future research to improve the maintenance management of high-rise residential building.

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“…This situation may cause the inspection and repair procedure to be delayed. The inspection and maintenance schedule is likely to impact the maintenance performance and the satisfaction of the residents’ (Au-Yong et al , 2016).…”

Section: Efficient Operation and Maintenance Frameworkmentioning

confidence: 99%

Efficient operation and maintenance (O&M) framework in managing stratified residential properties

Che-Ghani

Myeda

Ali

2023

JFM

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Purpose To achieve efficient operation and maintenance (O&M) management, this study seeks to identify critical success factors (CSFs) affecting service delivery factors of O&M services at stratified residential buildings. The purpose of this study is to yield measurable data for developing an effective O&M framework to enhancing its performance. In future research, this study will further investigate the relationship between the CSF and service performance factors. Design/methodology/approach This study adopts a combination of qualitative and quantitative techniques that yields conclusive study findings while improving the research’s validity and dependability. Two series of instruments were conducted in an effort to refine the efficient O&M framework variables. Instruments used in addressing the research gap were a questionnaire survey and focus group discussion (FGD). Analysis of data was completed via the Statistical Package for the Social Sciences (SPSS) programme for quantitative data and thematic analysis for qualitative data. Findings This study concludes that the CSFs directly affect the performance of O&M. Questionnaire survey and FGD findings have refined the CSF into three main categories, namely, building characteristics, O&M management and community participation. FGD experts further suggested that service performance factors can be measured against SERVQUAL service qualities such as reliability, tangible, responsiveness, assurance and empathy. Research limitations/implications Future research may consider the inclusion of financial elements in the O&M service delivery. Originality/value This study presents a fresh insight into the CSFs that construct an efficient O&M framework through rigorous steps of data collection and analysis. This study proposes impactful guidance for policymakers, practitioners and residents on the significance of all parties’ involvement to support the management of residential buildings, where the current practice of O&M constantly faces complex issues. This study derives novice strategies that should correspond to the growing issues and challenges in managing residential buildings. The deeper insight into the role of O&M represents a direction for the future development of facilities management progress and stratified residential building sectors.

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Interval of Routine Maintenance and Maintenance Performance: A Literature Review

Cited by 6 publications

References 37 publications

Main functions for building maintenance management: an outline application

Main functions for building maintenance management: an outline application

A literature review of routine maintenance in high-rise residential buildings

Efficient operation and maintenance (O&M) framework in managing stratified residential properties

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